Walmart Apollo, LLC

Hyun Duk Cho

Kannan Achan

Sushant Kumar

Aysenur Inan

Ashish Ranjan

Luyi Ma

Nimesh Sinha

Venkata Syam Prakash Rapaka

Soumya Wadhwa

Divya Chaganti

Selene Xu

Evren Korpeoglu

Rahul Iyer

Yokila Arora

Vidya Sagar Kalidindi

Venugopal Mani

Kamiya Motwani

Sneha Gupta

Sooraj Mangalath Subrahmannian

Yue Xu

Swati Bhatt

Rahul Ramkumar

Jianpeng Xu

Yogananth Mahalingam

Rishi Rajasekaran

Vivek Vaidyanathan

Parth Ramesh Vajge

Kamilia Ahmadi

Keerthi Gopalakrishnan

Ali Arsalan Yaqoob

A system including one or more processors and one or more non-transitory computer-readable media storing computing instruction that, when executed on the one or more processors, cause the one or more processors to perform operations: generating, using a training procedure, labels based at least in part on price band activity data from a time period; training, using the training procedure, an affinity prediction model of a machine learning architecture; analyzing, using the affinity prediction model of the machine learning architecture, as trained, the price band activity data indicating interactions of a user with items; and generating, using the labels and the affinity prediction model of the machine learning architecture, as trained, one or more price affinity predictions for one or more items for the user. Other embodiments are disclosed herein.

Systems and methods for determining price bands and user price affinity predictions using machine learning architectures and techniques

A system is configured to train a customer understanding model to generate a preference score for substitution items. The customer understanding model generates a preference score for each of a plurality of related substitution items based on order data including data indicative of at least one item ordered and location data indicating a location of a first store. The customer understanding model ranks each of the substitution items based on the preference score. Order data is transmitted including substitution data identifying each of the substitution items and corresponding rank. Performance data associated with a set of operations implemented based on the order data and the substitution data is obtained. An updated customer understanding model is trained based on the performance data and iteratively modified based on the updated training dataset and updated performance metrics generated from second performance data.

Methods and apparatuses for recommending substitutions made during order fulfillment processes

A system comprising one or more processors and one or more non-transitory computer-readable media storing computing instructions that, when executed on the one or more processors, cause the one or more processors to perform operations comprising: evaluating, using a price band determination model, degrees of expensiveness of items relative to each other in item type categories; generating, using the price band determination model, price bands associated with item type categories; assigning each of the items to a respective one of the price bands associated with a respective one of the item type categories; and presenting, to one or more end-user applications, at least one other item corresponding to at least one of the price bands associated with at least one of the item type categories. Other embodiments are disclosed.

In some examples, a system may be configured to obtain a set of features of a set of users including one or more features of transactional data of the set of users and one or more features of engagement data of the set of users. Additionally, the system may be configured to implement a first set of operations that generate output data including a plurality of trial membership scores, based on the set of features. In some examples, each trial membership score of the plurality of trial membership scores are associated with a particular user of the set of users and characterize a likelihood of an acquisition event of the corresponding user changing from a non-member status to a trial member status.

Methods and apparatus for predicting a user acquisition event

A method including determining, in real-time, a diversity preference score for a user based at least in part on an anchor item chosen by the user via a user interface executed on a user device of the user. The method also can include determining, in real-time, a comparison result between the diversity preference score and a diversity preference threshold. The method further can include generating, in real-time, a personalized recommendation pool based on (a) the comparison result, (b) a complementary recommendation pool generated based at least in part on the anchor item, and (c) a diversity objective function. In many embodiments, when the comparison result indicates that the diversity preference score is greater than the diversity preference threshold, the diversity objective function can be associated with cross-domain diversity. In a number of embodiments, when the comparison result indicates that the diversity preference score is not greater than the diversity preference threshold, the diversity objective function can be associated with within-domain diversity. The method additionally can include transmitting, in real-time through the computer network, the personalized recommendation pool to be displayed with the anchor item on the user interface. Other embodiments are disclosed.

System, method, and non-transitory computer readable storage medium, for diversifying complementary item recommendations based on user preferences

A method including a user who has brand affinities about a product brand or a product brand category. The method can include analyzing whether the user has brand affinities for the product brand or the brand category with two binary classification models that can include (a) a model one to determine an affinity to a particular product brand and (b) a model two to determine an affinity to a particular product brand category. The method also can include analyzing whether the user has affinities for a similar product brand or a similar product brand category by a model three neural network. The method can include displaying recommendations and the promotions for a product brand, a product brand category, a similar product brand, or a similar product brand category to the user. Other embodiments are disclosed.

Determining brand affinity of users

Systems and methods for generating top-k recommendation using latent space representations generated by deep joint variational autoencoder processes are disclosed. A user identifier is received and a set of prior interactions associated with the user identifier is obtained. A set of latent space representations of the set of prior interactions is generated using a trained inference model. The trained inference model includes a joint variational autoencoder model. A set of k-recommended items is generated based on a comparison of the set of latent space representations of the set of prior interactions and a set of latent space representations of one or more items. A user interface including the set of k-recommended items is generated.

Systems and methods using deep joint variational autoencoders

A session-specific conversion determination system can include a computing device configured to receive real-time signals of an event occurring from a user device. The real-time signals include interaction parameters. The computing device is also configured to obtain a set of historical data based on the interaction parameters and a set of facets and generate a probability affinity for each facet of the set of facets by implementing a machine learning model using the interaction parameters and the set of historical data as features. The computing device is also configured to adjust a display of a set of recommended items based on the probability affinity for each facet of the set of facets and transmit the display of the set of recommended items to a user interface of the user device.

Systems and methods for personalizing recommendations using real-time signals of a user session

Systems and methods of generating an interface including elements related to a next best state prediction are disclosed. A request for an interface including a user identifier is received. A next state prediction engine receives a sequence unit set including at least one sequence unit associated with the user identifier and a set of features associated with the at least one sequence unit and generates at least one next state prediction using a trained sequential prediction model. The trained sequential prediction model is configured to receive the sequence unit set and the set of features for the at least one sequence unit and output at least one predicted next state for the sequence unit set. An interface generation engine generates an interface including at least one element related to the at least one predicted next state and transmits the interface to a user device associated with the user identifier.

Systems and methods for sequential model framework for next-best user state

A system can include one or more processors and one or more non-transitory computer-readable media storing computing instructions that, when executed on the one or more processors, cause the one or more processors to perform operations comprising: receiving, at a search engine, a user search query submitted by a user; generating, using a recall personalization model, a simulated query that supplements the user search query with a feature vector reflecting personalization preferences of the user; and generating, using the search engine, search results for the user search query based, at least in part, on the simulated query that accounts for the personalization preferences of the user. Other embodiments are disclosed herein.

Systems and methods for personalizing search engine recall and ranking using machine learning techniques

A system and method for recommending products based on characteristics of a customer's household. The system and method associates age dependent products with developmental stages on a universal developmental scale and determines a subset of age dependent products based on prior engagements by the customer's household. Using the development stages associated with the subset of age dependent products characteristics of the customer's household may determine specifically the number and ages of juveniles in the customer's household. Performing Gaussian mixture model or multivariate kernel density estimation on the developmental stages associated with the engagements of customer's household, the age(s) and number of juveniles respectively may be determined and recommendations of products and services to the customer or customer's household based upon these characteristics may be advantageously made.

Methods and systems for determining household characteristics

In some examples, a system may be configured to obtain a set of features of a set of users including one or more features of transaction of the set of users and one or more features of engagement data of the set of users. Additionally, the system may be configured to implement a first set of operations that generate output data including a plurality of churn scores, based on the set of features. In some examples, each churn score of the plurality of churn scores being associated with a particular user of the set of users and characterize a likelihood of a churn event of the corresponding user.

Methods and apparatus for predicting a user churn event

Systems and methods for generating and using seasonal affinity scores is disclosed. A set of user-specific historical transaction data is obtained and a user-specific affinity score including at least one of a user-specific season affinity score or a user-specific seasonal theme affinity score is determined by determining one or more product affinity scores for a set of product taxonomies and combining the one or more product affinity scores with one or more product index scores to generate the user-specific affinity score. The product affinity scores are determined by a trained scoring calculation model configured to receive the set of user-specific historical transaction data. One or more interface elements are selected based on the user-specific affinity score and an interface is generated including the one or more interface elements.

Seasonality score systems and methods

Systems and methods utilizing a classification model and a ranking model are disclosed. A user identifier is received and a user profile is generated. The user profile includes a plurality of user features. The user profile is classified into a classification using a trained classification model. The trained classification model receives a first subset of the plurality of user features. A set of communication elements is ranked using a trained ranking model. The trained ranking model receives a second subset of the plurality of user features. An electronic communication including a plurality of interface elements is generated. The plurality of interface elements includes at least one communication element selected from the ranked set of communication elements in descending ranked order. A type of the electronic communication is selected based on the classification of the user profile.

Systems and methods for benefit affinity using trained affinity models

A system includes a computing device configured to obtain item attribute data that corresponds to a characteristic of an item ordered by a customer on an e-commerce platform and a common characteristic of a plurality of substitution items. The computing device is also configured to obtain customer attribute data identifying preferences of the customer and to determine a preference score for each substitution item in the plurality of substitution items based on the item attribute data and the customer attribute data. The preference score indicates a likelihood that the customer will accept one of the plurality of substitution items as a replacement for the item ordered by the customer. The computing device is also configured to rank each substitution item in the plurality of substitution items based on the preference scores.

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San Francisco, CA, United States of America

Hyun Duk Cho