Samsung Electronics Co., Ltd.

Hyuck Kang

Youngmin Park

Junhyung Park

Junheon Kim

An electronic apparatus is provided. The electronic apparatus includes a memory, a communication interface, and a processor configured to: control the communication interface to transmit a content and a first track log request to an external device, obtain a first ratio value between a first track log response time corresponding to receipt of a first track log response and a predetermined first track log request time corresponding to the first track log request, control the communication interface to transmit a second track log request to the external device at a random time, identify whether a second track log response corresponding to the second track log request is received from the external device, and identify whether the content is reproduced normally based on any one or any combination of the first ratio value and whether the second track log response was received.

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Suwon-si, South Korea

Hyuck Kang