Novell, Inc.

Hugh Warren

Kurt Andrew Westerfeld

The system and method described herein may include a configuration management database containing various configuration items describing every known resource in a datacenter. Upon receiving a request proposing changes to the datacenter, the proposed changes may be approved for automated execution (i.e., without human intervention) in response to analyzing relationships modeled in the configuration management database and determining that the proposed changes have no potential impacts on essential or critical resources. Otherwise, an impact workflow may be created to coordinate interaction between various human participants to resolve the potential impacts. Further, in contexts where multiple proposed changes have been approved, the multiple proposed changes may be analyzed to detect any potential conflicts. Thus, the multiple proposed changes may be approved for automated execution in response to detecting no potential conflicts, or a conflict workflow may be created to similarly coordinate human interaction to resolve the conflicts.

Growing community of inventors

Gaithersburg, MD, United States of America

Hugh Warren