Bomgar Corporation

Verizon Patent and Licensing Inc.

Verizon Business Global LLC

Mci, Inc.

Skyguard, LLC

Huey-Jiun Ngo

David William Durham

Jeremy Raymond Cross

Ryan D Sleevi

Nathan Joel McNeill

Gagan Puranik

Laymon Scott Humphries

Nathan Whiteford Cromer

Robert L Lee

Joel Bomgaars

L Scott Humphries

Nathan Joel McNeil

A network appliance is designed and configured to communicate over a data network and to provide secure on-demand remote access and control of a computing system in the context of remote support.

Network apparatus for secure remote access and control

An approach is provided for extending remote network visibility for push functionality. An application is transmitted, via a push agent, from a first network to a device of a second network, wherein the device is configured to execute the application. The device is remotely controlled using the application.

Method and apparatus for extending remote network visibility of the push functionality

An approach is provided for prioritizing transmission of messages from a telemetry device. A first information element is stored in a device log. A determination is made whether the first information element includes a first priority level indication, and the first information element is stored in a first data structure when it is determined that the first information element includes the first priority level indication. A second information element is stored in the device log. A determination is made whether the second information element includes a second priority level indication, and the second information element is stored in a second data structure when it is determined that the second information element includes the second priority level indication. A first message is transmitted based on the first information element, and after the first message is transmitted, a second message is transmitted based on the second information element, wherein an ordering of transmission is based on the first and second level priority indications.

Method and system for mobile telemetry device prioritized messaging

An approach is provided for configuring telemetry devices over a wireless network is disclosed. A client (e.g., web browser application) communicates with a fleet and asset management system to obtain information about a plurality of objects (vehicle or asset). In response to the user input, the client transmits the user input to the fleet and asset management, wherein the fleet and asset management generates a configuration message based on the user input for transmission over the wireless network to the one telemetry device for configuring an input/output (I/O) port of the telemetry device. The I/O port is coupled to a corresponding one of the objects. The telemetry device sets parameters relating to the I/O port according to the configuration message.

Method and system for remotely configuring mobile telemetry devices

An approach is provided for tracking a telemetry device over a wireless network. A determination is made whether the telemetry device is operating in a first mode requiring assisted Global Positioning System (A-GPS) data from the wireless network to determine location of the telemetry device. The A-GPS data is transmitted to the telemetry device if the telemetry device is operating in the first mode, wherein the telemetry device operates in a second mode to obtain GPS data autonomously for determining the location when the telemetry device is outside of the coverage area of the wireless network.

Method and system for tracking mobile telemetry devices

A device tracking location adherence and route adherence technology, is disclosed that at least provides a tracked device receiving, a set of coordinates associated with a boundary area, and obtaining a position of the tracked device. Based upon the received coordinates and the detected position of the tracked device, a determination is made as to whether the tracked device is located inside the boundary area or outside the boundary area. An alert signal is then generated and transmitted if the result of the determining is different from an immediately previous obtained result. The system allows, for example, drastic reduction in the amount of data traffic required within a system since the tracked device performs much of the necessary processing. This is especially advantageous where a fleet of tracked devices are employed within a network.

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Flowood, MS, United States of America

Huey-Jiun Ngo