Reputation.com, Inc.

Hsin-wei Tsao

Bradley William Null

Pranav Desai

Rui Li

Chun Fai Chau

Entity scoring calibration includes receiving values for a metric by which to calibrate a reputation scoring model. The reputation scoring model is usable to determine a reputation score. The reputation scoring model to be calibrated is based at least in part on a set of model parameters associated with reputation scoring components. It further includes receiving a plurality of feedback items pertaining to one or more entities. It further includes calibrating the reputation scoring model at least in part by adjusting at least some of the model parameters associated with the reputation scoring components such that reputation scores generated by the calibrated reputation scoring model track the values for the metric.

Entity scoring calibration

Impact-based strength and weakness determination includes receiving a plurality of industry-wide feedback items, the industry-wide feedback items pertaining to a plurality of entities associated with an industry. It further includes, based at least in part on an evaluation of the plurality of industry-wide feedback items, generating an industry-wide reputation scoring model usable to determine an expected reputation score for a typical entity in the industry based at least in part on a combination of one or more reputation score components. Generating the industry-wide reputation scoring model comprises determining (1) a baseline reputation score, and (2) an expected impact of a reputation score component on reputation scoring for the typical entity in the industry.

Impact-based strength and weakness determination

Virality cause determination includes receiving a plurality of historical feedback items. It further includes bucketing a first feedback item in the plurality of historical feedback items into a first partition of feedback items, and bucketing a second feedback item in the plurality of historical feedback items into a second partition of feedback items. The second partition of feedback items is a baseline partition of feedback items. It further includes determining a set of candidate patterns present in the first partition of feedback items. It further includes determining whether a candidate pattern in the set of candidate patterns is disproportionately associated with the first partition of feedback items relative to the baseline partition of feedback items.

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Menlo Park, CA, United States of America

Hsin-wei Tsao