Mitel Networks Corporation

Shoretel, Inc.

Howard Yin

Dohoon Kim

Glen K Okita

Amy S Pendleton

A method of detecting robocalls includes generating at least one of an identification (ID) spoofing score, a number similarity score, and a call length prediction request for a telephone call request. The method further includes generating a robocall predictor score based at least in part on the call length prediction score and the ID spoofing score, and rejecting the telephone call request when the robocall predictor score indicates the telephone call request is invalid.

Robocall detection

A method for determining a capacity of a virtual machine in a VoIP system includes determining a resource configuration of the virtual machine including a number of CPU cores, a CPU clock rate, or a memory size. The virtual machine may be configured as a trunk, conference bridge, phone switch, session border controller, router, or another device in the VoIP system. The method also includes sending the resource configuration from the virtual machine to a VoIP system configuration application. The VoIP system configuration application may be an application running on the virtual machine or an application running on a server separate from the virtual machine. At the VoIP system configuration application, a capacity of the virtual machine is determined based on the resource configuration. The capacity may determine a number and type of telephony features supported by the telephony device in the VoIP system.

Determining capacity of virtual devices in a voice over internet protocol system

A multi-tenant management service (MTMS) can be configured to receive a plurality of requests for a multi-tenant service from a plurality of tenants. A given and another of the plurality of tenants can have a resource object (RO) with the same dialable number (DN) assigned thereto. The MTMS can also be configured to generate a federated dial plan for each of the plurality of tenants. Each federated dial plan can include a system identifier (ID) and a corresponding DN for each RO associated a respective tenant. The MTMS can further be configured to provide a federated DN corresponding to the multi-tenant service to each of the plurality of tenants.

Multi-tenant service

A method for determining a capacity of a virtual machine configured as a telephony device in a VoIP system includes determining a resource configuration of the virtual machine including a number of CPU cores, a CPU clock rate, or a memory size. The virtual machine may be configured as a trunk, conference bridge, phone switch, session border controller, router, or another device in the VoIP system. The method also includes sending the resource configuration from the virtual machine to a VoIP system configuration application. The VoIP system configuration application may be an application running on the virtual machine or an application running on a server separate from the virtual machine. At the VoIP system configuration application, a capacity of the virtual machine is determined based on the resource configuration. The capacity determines a number and type of telephony features supported by the telephony device in the VoIP system.

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Saratoga, CA, United States of America

Howard Yin