World Wide Warranty Life Services Inc.

Other

Hossein Fani

Ebrahim Bagheri

Fattane Zarrinkalam

Richard Hui

Samad Paydar

Anthony Daws

Different examples for a server and methods for providing actionable insights based on warranty analytics related to usage of a protective apparatus with an electronic device by a customer are described herein. In some cases, the method comprises: receiving an electronic query, at a server, from a user device; accessing, at the server, at least one of risk profile data and test data from a multidimensional data structure, where the at least one risk profile data and test data include data needed to respond to the electronic query; determining, at the server, a response to the electronic query using the accessed data; an sending an electronic message from the server to the user device, the electronic message including data for answering the electronic query.

System and method for protection plans and warranty data analytics

Various embodiments for the automatic detection of the presence of a protective case on an electronic device are provided herein. Generally, the electronic device includes one or more sensors; a device memory storing an application; a device processor, which upon execution of the application, is configured to: monitor, via at least one first sensor, a trigger condition for detecting the presence of the protective case; detect the trigger condition; in response to detecting the trigger condition, cause the electronic device to vibrate for a pre-determined period of time; collect, via at least one second sensor, sensor data during the pre-determined time; extract at least one feature from the sensor data; based on the extracted at least one feature, determine whether the protective case is applied to the electronic device; and generate an output indicating whether the protective case is applied to the electronic device.

Method and system for detecting the presence or absence of a protective case on an electronic device

Various embodiments are described herein for a system and method for determining a community of users with similar temporal behaviour from a plurality of users that generate electronic content during a time period by, for example, accessing the electronic content from a data store using a processing unit; determining at least one transient topic from the accessed electronic content for the time period using a topic extractor; determining contributions of the users to the identified at least one transient topic using a user community detector; determining the community of users as the users that have similar temporal contributions to the at least one identified transient topic using the user community detector; and providing a recommendation based on a determined user community.

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Toronto, Canada

Hossein Fani