Verizon Patent and Licensing Inc.

Cellco Partnership

Hong Xiao

Dongchen Wang

Andre R Turner

Azim Nasir

Afshin Moshrefi

Rahul Khushoo

Nader Gharachorloo

Changqing Wang

Fengping Zhang

Susan Kelly

Jianxiu Hao

Elliot G Eichen

Jian Huang

Fenglin Yin

Lee N Goodman

Raymond C Counterman

Guillermo Ortiz

Okeno R Palmer

Robert H Liao

Armando Paul Stettner

Sujin Catherine Chang

Paul Perry

Haiyan Zhou

Bradford A Jackvony

Punita Mishra

Graham David Sysko

Ajit Nair

Robin Chu Hsin Chang

Alok Mandloi

Yi Chen

Amanjot S Khaira

A method, performed by a computer device, may include receiving a request to send a message from a sender to a recipient. The method may further include obtaining a recipient status associated with the recipient, wherein in the recipient status includes an indication that the recipient is in motion; identifying a sender rule associated with the sender; selecting a notification type for the message based on the recipient status and the identified sender rule; and applying the selected notification type to the message.

Intelligent presence based messaging

A method, performed by a computer device, may include receiving an event notification of an event type associated with a source device in an appliance network. The method may further include detecting an activity initiated by a user in connection with the event type associated with the source device; generating an activity rule that associates the event type with the detected activity; receiving another event notification for the event type associated with the source device; and executing another activity in response to the received other event notification, based on the generated activity rule.

Message controlled appliances

A network device receives configuration information for monitoring, via a network, control data for a monitored customer device. The configuration information includes business rules for responding to an event when the control data is outside baseline control limits. The network device identifies original equipment manufacturer (OEM) or service provider recommended limits for the control data and receives initial control data, associated with the monitored customer device, for a particular time period. The network device determines, based on the initial control data, baseline control limits related to the OEM or service provider recommended limits. The network device receives, an indication of an out-of-bounds event, wherein the out-of-bounds event includes at least one instance where subsequent control data is outside the baseline control limits and initiates, based on the business rules, an action responsive to the out-of-bounds event.

Statistical monitoring of customer devices

A mobile device determines that a communications tower is unresponsive to non-emergency wireless signals, and receives user input to select a recipient for an emergency message from a group of pre-registered recipients. The mobile device presents a group of pre-configured status indicators and receives user input to select a particular status indicator. The mobile device generates a text-based emergency message based on the selected recipient, the selected status indicator, location information for the mobile device, and a time stamp. The mobile device sends, to a message server that is different than the message recipient, the text-based emergency message. To determine a status of the message originator without requiring a connection between mobile devices, the intended recipient initiates a fetch message request to retrieve the text-based emergency message from the message server.

Personal emergency message framework

A method may include receiving and outputting a selected multimedia stream at a mobile device. It is determined that a user wishes to browse other available multimedia streams. The selected multimedia stream is paused while the user browses the other available multimedia streams. The selected multimedia stream is cached while the user browses the other available multimedia streams. It is determined that the user has finished browsing the other available multimedia streams. The cached multimedia stream is output.

Media experience for touch screen devices

A system for and method of call transfer management may include receiving a phone call over a landline, receiving, using a device connected to the landline, a wireless signal from a mobile device indicating a call transfer request, wherein the call transfer request contains a mobile device indicator, determining, using the device connected to the landline, that the phone call over the landline will be transferred to the mobile device, wherein the determination is made at least in part on the receipt of the call transfer request, sending, from the device connected to the landline, a call transfer request over the landline, wherein the call transfer request contains a mobile device indicator of the mobile device, and transferring the phone call from the landline to the mobile device.

System for and method of call transfer management

A device may receive information that identifies a toll-free data service campaign to be tested. The device may receive information that identifies a network to be used to test the toll-free data service campaign. The device may deploy the toll-free data service campaign on the network by deploying a campaign rule, associated with the toll-free data service campaign, that identifies a condition for charging a content provider, associated with the toll-free data service campaign, for data used by a mobile device in association with the toll-free data service campaign. The device may determine a testing criteria for testing the toll-free data service campaign on the network. The device may test the toll-free data service campaign on the network using the testing criteria. The device may determine a test result based on testing the toll-free data service campaign, and may provide information that identifies the test result.

Testing toll-free data service campaigns

A device may determine a campaign rule for providing a toll-free data service to a mobile device associated with a user. The campaign rule may identify a condition for charging a service provider, associated with the toll-free data service, for data used by the mobile device in association with the toll-free data service. The device may determine an efficiency metric associated with the user. The efficiency metric may be determined based on providing toll-free data services to the user or a set of users associated with a demographic with which the user belongs. The device may analyze the efficiency metric based on the campaign rule. The device may selectively provide the toll-free data service to the mobile device, associated with the user, based on analyzing the efficiency metric.

Selectively and dynamically providing toll-free data services

A server device may receive a first request for temporary access to a wireless network, the first request being associated with a first device, wherein the temporary access is based on a subscription for access to the wireless network, the subscription being associated with a second device; grant the first request for temporary access to the wireless network; subsequently determine that the temporary access to the wireless network has expired; receive, after the temporary access has expired, a second request for temporary access to the wireless network, the second request being associated with the first device; and reject the second request for temporary access to the wireless network, the rejecting being based on determining that temporary access has previously been granted to the first device.

Temporary access to wireless networks

A system may receive a network address to be validated to determine whether the network address is associated with a toll-free data service. The system may perform a validation operation to validate that the network address is associated with the toll-free data service. The validation operation may be based on a key identifier associated with the network address or a network address signature associated with the network address. The key identifier may correspond to a security key used to create the network address signature. The network address signature may be created using the security key. The system may determine whether to bill a first party or a second party for data usage associated with the toll-free data service based on the validation operation. The system may provide information that identifies whether to bill the first party or the second party for the data usage associated with the toll-free data service.

Key management system for toll-free data service

A conference call may be implemented between multiple user devices via a conference call server. A user may use a graphical interface of the user device to communicate with the conference call server and control the conference call in various ways. For instance, the user may add a user device to the conference call, drop a user device from the conference call, organize the user devices into conference call groups, record one or more user devices within the conference call, prevent a user device from hearing the audio input of another user device, filter out background noise from the conference call, and receive a call from outside the conference call without having to leave the conference call.

Conference call systems and methods

A device determines a communication failure associated with a first network, and selects, based on the communication failure, a failover device from a list of failover devices. The device and the failover devices communicate via short-range communications, and the selected failover device connects to a second network. The device provides, to the selected failover device, a request to receive a service from the first network, and determines whether the selected failover device accepts the request. When the selected failover device accepts the request, the device establishes a communication channel with the selected failover device, and receives the service from the first network via the selected failover device, the communication channel, and the second network.

Redundant communication framework

A device executes a virtual interview application, and receives first user input, via the virtual interview application, to create multiple first media clips for a first virtual interview, with each of the first media clips including a different interview question. The device submits, from the device to a remote network device, the multiple first media clips for conducting the first virtual interview with a plurality of first interviewees.

Virtual interview via mobile device

An exemplary method includes a remote support management system 1) receiving a television support request from a user of a television, 2) generating, in response to the television support request, a ticket identifier associated with the television support request, and 3) facilitating, in accordance with the ticket identifier, remote control of the television by a support technician by way of a computing device associated with the support technician. Corresponding methods and systems are also disclosed.

Methods and systems for facilitating remote control of a television by a support technician

A method may include receiving a number of video feeds from video capture devices located at an event venue. The number of video feeds may be dynamically analyzed to determine feed information associated with the number of video feeds. A request to view a multi-feed event may be received from a user device. At least some of the number of video feeds may be provided to the user device in response to the request. Feed information corresponding to the at least some of the number of video feeds may be provided based on the dynamically analyzing.

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Acton, MA, United States of America

Hong Xiao