The Western Union Company

Hollis Baugh

Robert Enzaldo

Noel Brandt

Kevin Favreau

Hiran Modi

Viren Patel

Bryant Gofstein

Alexander Varakin

Niren Kinikar

Alec Hall

Richard Alec Hall

Alexander Varaken

Niren Kinkar

In some embodiments, a non-transitory computer-implemented method of assessing a fraud risk is provided. The method can include: receiving data associated with a plurality of customer complaints, wherein data associated with each of the customer complaints at least suggests that a money-transfer transaction did not complete as expected, and wherein data associated with each of the customer complaints is associated with one or more of a plurality of money-transfer agents; electronically storing the data related in a complaint database; and for each of the plurality of money-transfer agents, using a risk processor to: retrieve data associated with the money-transfer agent from the complaint database, and determine a fraud-risk index for the money-transfer agent based on the retrieved data.

Systems and methods for assessing fraud risk

A money transfer system includes a risk assessment system and a risk modeling system. The risk assessment system uses rules engines and Z scores to assess, on a real time basis, risk factors associated with money transfers. The risk modeling system develops risk scores based on historical transaction data in order to create a risk model. The risk model may be analyzed over time to refine the rules engines and take other actions to understand and reduce the risk of improper activity in connection with money transfers.

Risk analysis of money transfer transactions

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Littleton, CO, United States of America

Hollis Baugh