Nuance Communications, Inc.

Cerence Operating Company

Holger Quast

David Nahamoo

Markus Buck

Tim Haulick

Tobias Wolff

Jan Kleindienst

Martin Labsky

Tomas Macek

Jan Curin

Sean P Brown

Kenneth S Harper

Tom Claes

Munir Nikolai Alexander Georges

Carey Radebaugh

Garrett Weinberg

Markus Funk

Bart D'hoore

Christoph Halboth

Christophe Ris

Lars Koenig

Dino Seppi

Kenneth W D Smith

Jean-Guy E Dahan

Charles L Ortiz, Jr

Andrew D Mauro

Marcus Gröber

Oliver Van Porten

Lars Köenig

Andrew R Wyatt

Mathias Maria Juliaan De Wachter

Frédéric Elie Ratle

Arthi Murugesan

Julien Prémont

Emanuele Dalmasso

Fares Jaradeh

Andreas Kellner

Martin RÖßLER

Gaetan Martens

A voice-based system is configured to process commands in a flexible format, for example, in which a wake word does not necessarily have to occur at the beginning of an utterance. As in natural speech, the system being addressed may be named within or at the end of a spoken utterance rather than at the beginning, or depending on the context, may not be named at all.

Flexible-format voice command

A method, performed by at least one computer, the method comprising using the at least one computer to perform acts of accessing information specifying at least one user-specified condition specified by a user and at least one corresponding user-specified action, the user-specified action to be performed when the user-specified condition is met; determining whether the at least one user-specified condition is met; and when it is determined that the at least one user-specified condition is met, causing a virtual assistant executing on a mobile device different from the at least one computer to perform the at least one user-specified action.

Systems and methods for providing a virtual assistant

An automotive text display arrangement is described which includes a driver text display positioned directly in front of an automobile driver and displaying a limited amount of text to the driver without impairing forward visual attention of the driver. The arrangement may include a boundary insertion mode wherein when the active text position is an active text boundary, new text is inserted between the text items separated by the active text boundary, and when the active text position is an active text item, new text replaces the active text item. In addition or alternatively, there may be a multifunctional text control knob offering multiple different user movements, each performing an associated text processing function.

Text browsing, editing and correction methods for automotive applications

A system comprising at least one processor configured to perform: receiving a first request to access a first user profile of a first user from a first device configured to execute a first virtual assistant to interact with the first user; in response to receiving the first request, providing the first device with access to information in the first user profile so that the first virtual assistant is able to customize, based on the accessed information, its behavior when interacting with the first user; receiving a second request to access the first user profile from a second device configured to execute a second virtual assistant to interact with the first user; and in response to receiving the second request, providing the second device with access to the information so that the second virtual assistant is able to customize, based on the accessed information, its behavior when interacting with the first user.

A method for conducting a call between a caller and an interactive voice response (IVR) system, the caller using a device to conduct the call, the device configured to execute a virtual assistant, the method comprising using the virtual assistant to conduct the call at least in part by influencing the style of information provided to the caller during the call and/or the content of information passed between the device and the IVR system during the call.

A textual message processing system and method are described for use in a mobile environment. A user messaging application processes at least one user textual message during a user messaging session. A semantic annotation module identifies one or more semantically salient terms in the user textual message, and annotates the user textual message with annotation terms having a low semantic distance to the semantically salient terms. A user message history stores the annotated textual messages. The semantic annotation module may further annotate the user textual message with situational meta-data characterizing the user textual message. There may be a message search module for using one or more keywords to search the user message history including the annotation terms, and identifying as a search match any annotated textual messages within a semantic distance threshold of the one or more keywords.

Concept search and semantic annotation for mobile messaging

A mobile device comprising at least one computer-readable storage medium configured to store user profile information of a user of the mobile device; and at least one processor, coupled to the at least one computer-readable storage medium, configured to perform an act of: providing a second device, which is configured to execute a first virtual assistant, with access to at least some of the user profile information so that the first virtual assistant is able to customize, based on the at least some user profile information, its behavior when interacting with the user.

Techniques for presenting data input as a plurality of data chunks including a first data chunk and a second data chunk. The techniques include converting the plurality of data chunks to a textual representation comprising a plurality of text chunks including a first text chunk corresponding to the first data chunk and a second text chunk corresponding to the second data chunk, respectively, and providing a presentation of at least part of the textual representation such that the first text chunk is presented differently than the second text chunk to, when presented, assist a user in proofing the textual representation.

Methods and apparatus for proofing of a text input

A text message processing arrangement is described for use in a mobile environment. A mobile messaging application processes user text messages during a user messaging session. A user state model reflects situational parameters to characterize user cognitive load. A functionality control module adjusts functional performance of the mobile messaging application based on the user state model.

Situation-aware message presentation for automotive messaging

According to example configurations, a speech recognition system is configured to receive an utterance. Based on analyzing at least a portion of the utterance using a first speech recognition model on a first pass, the speech recognition system detects that the utterance includes a first group of one or more spoken words. The speech recognition system utilizes the first group of one or more spoken words identified in the utterance as detected on the first pass to locate a given segment of interest in the utterance. The given segment can include one or more that are unrecognizable by the first speech recognition model. Based on analyzing the given segment using a second speech recognition model on a second pass, the speech recognition system detects one or more additional words in the utterance. A natural language understanding module utilizes the detected words to generate a command intended by the utterance.

Multi-pass speech recognition

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Merelbeke, Belgium

Holger Quast