Gm Global Technolgoy Operations, Inc.

Hitan S Kamdar

Anthony J Sumcad

Shpetim S Veliu

Russell A Patenaude

Brad T Reeser

Christopher L Oesterling

Ronald W Fraser

Mingheng Wang

Anthony Luke Simon

James E Bicego

Michael Kukulski

Matthew P Burton

Kenneth Enborg

A demonstration method and module for demonstrating various features of a vehicle navigation system without activating the system at a back-end facility, such as a remote call center. The demonstration module comes with a variety of pre-established navigation demonstrations, each of which is designed for a particular geographic area. The demonstration module obtains a vehicle position reading from the vehicle navigation system, and then utilizes this reading to select the most appropriate demonstration experience for that area. The selected navigation demonstration is then played through one or more output devices in the vehicle, such as speakers and a graphical display. This enables a prospective customer to experience a local or familiar navigation demonstration, without taking the steps and incurring the expenses associated with activating the vehicle navigation system at the call center.

Method and device for demonstrating features of a vehicle navigation system

The present invention provides a method for providing automated vehicle diagnostic function within a mobile vehicle communication system. The method includes configuring a primary diagnostic script for a telematics equipped mobile vehicle, providing the primary diagnostic script to the mobile vehicle, executing the primary diagnostic script, and collecting diagnostic data based on the executed primary diagnostic script. The primary diagnostic script may recreate known problem sequences when executed or may trigger data capture when specific conditions exist. The step of configuring the primary diagnostic script may include determining at least one diagnostic script based on diagnostic options and retrieving the at least one determined diagnostic script. One or more diagnostic scripts may be combined into the primary diagnostic script.

Method and system for providing automated vehicle diagnostic function utilizing a telematics unit

A method for accessing email attachments from a mobile vehicle is disclosed. The method enables the user to contact a call center, and receive email attachments in a mobile vehicle telematics control unit. The telematics control unit determines whether the email attachment is audio-only, or whether it includes video elements. The telematics control unit then routes audio-only attachments to an audio device, and attachments having video elements to a display screen.

Method for accessing email attachments from a mobile vehicle

A method of demonstrating navigation in a vehicle includes receiving a navigation demonstration mode request and global positioning information at a call center. A destination prompt is transmitted from the call center to the vehicle. A point-of-interest category is received at a call center. A point-of-interest destination is determined based on the point-of-interest category. A route is determined based on the received global positioning information and the point-of-interest destination. The route is transmitted from the call center to the vehicle.

Method and system for provisioning turn-by-turn navigation demonstrations

A pre-connection readiness system employs a telematics unit and a telematics call center. The telematics unit receives and stores pre-connection user information prior to a connection between the telematics unit and the telematics call center. The telematics unit and the telematics call center exchange the pre-connection user information subsequent to the connection between the telematics unit and the telematics call center.

Pre-connection system readiness for receiving voice and data commands

A method of tracking short-range wireless communication in a vehicle. The method includes tracking a total usage time of a short-range wireless connection between a telematics unit and a portable wireless communication device, sending the tracked total usage time from the telematics unit to a call center via a wireless connection and generating a usage bill at the call center based on the total usage time.

System and method of billing for minutes shared between a portable wireless communication device and a telematics unit

A method for remotely operating vehicle functions including receiving at least one wireless key fob signal at a kiosk system, receiving a vehicle function request at the kiosk system, and sending the wireless key fob signal from the kiosk system to a vehicle based on the vehicle function request.

System for remotely operating vehicle functions

The invention provides a method, a computer usable medium including a program, and a system for providing language translation in a vehicle telematics device. The method includes providing data in a first language format to the vehicle telematics device. The data in the first language format is transmitted from the vehicle telematics device to a call center. The data is translated at the call center from the first language format to a second language format. The data in the second language format is transmitted from the call center to the vehicle telematics device.

System and method for providing language translation in a vehicle telematics device

The present invention provides a method of operating a telematics enabled mobile vehicle communication system. The method includes receiving a vehicle power down signal that includes vehicle identification information and time information of vehicle power down from a telematics device to a service provider. The method further includes initiating a vehicle power down count down at the service provider responsive to the receipt of the vehicle power down signal and estimating a remaining vehicle connection availability window based on the vehicle power down count down. The method additionally includes populating an advisor application with an estimated remaining vehicle connection availability window that is based on the vehicle power down count down. The method may further include generating the vehicle power down signal with the telematics device when a power down mode in an associated motor vehicle is detected and communicating the generated vehicle power down signal to the service provider.

Providing services within a telematics communication system

The present invention provides a method of operating a telematics enabled mobile vehicle communication system. The method includes receiving vehicle diagnostic information at a relational database and analyzing the received vehicle diagnostic information. The method further includes identifying data correlations of interest identifying common elements associated with one or more specific situations based on the analyzed vehicle diagnostic information and identifying at least one client related to the data correlations. The method may further include distributing the vehicle diagnostic information associated with the identified data correlations and the identified clients. The step of identifying data correlations of interest based on the analyzed vehicle diagnostic information may include receiving diagnostic criteria, applying the diagnostic criteria to the analyzed vehicle diagnostic information, and determining whether one or more diagnostic information groups of the analyzed vehicle diagnostic information correlate to the diagnostic criteria.

System and method for data correlation within a telematics communication system

A method and system for location-specific delivery of digital satellite broadcast data comprising determining a current service location, selecting a satellite radio band based on the determination, monitoring the selected satellite radio band for a data package, and initiating reception of the data package at the mobile device using the determined satellite radio band. A computer usable medium with suitable computer program code is employed for location-specific delivery of digital satellite broadcast data.

Method and system for delivery of location-specific data using digital satellite broadcast

A method of providing courtesy notifications from a mobile vehicle including receiving courtesy notification user input at a vehicle telematics unit, receiving a time and a date at the telematics unit, determining whether the courtesy date and the courtesy time correspond respectively to the received date and the received time and initiating a call to the courtesy number based on the determination. The courtesy notification user input includes a courtesy date, a courtesy time, a courtesy location and a courtesy number.

Method of using telematics units to place courtesy notifications

A system employing a telematics unit and a telematics call center. The telematics unit includes a first module and a first set of at least one pre-scripted text message, and the telematics call center includes a second module and a second set of at least one pre-scripted text message. The modules operate to selectively establish a communication between telematics unit and telematics call center involving at least one of the first set of at least one pre-scripted text message and the second set of at least one pre-scripted text message.

Method and system for sending pre-scripted text messages

A method of customizing hold-time content in a mobile vehicle communication system includes gathering preference information from the mobile vehicle, determining hold-time content from the preference information and playing the determined hold-time content while the call is on hold. Systems and programs for customizing hold-time content are also provided.

Method and system for customizing hold-time content in a mobile vehicle communication system

The present invention provides a method for managing mobile handset portability within a telematics equipped mobile vehicle. The method includes assigning a primary telematics unit identifier to a user account, assigning the primary telematics unit identifier to a mobile handset, associating the mobile handset with any one of a plurality of telematics units operating within the mobile vehicle communication system, and operating the associated telematics unit. The step of associating the mobile handset may include coupling the mobile handset to the telematics unit, communicating the assigned telematics unit identifier of the mobile handset to a service provider, and downloading user preferences from the service provider wherein the user preferences are based on the user account associated with the communicated telematics unit identifier. The step of downloading the user preferences may include determining the user preferences at the service provider and receiving the user preferences from the service provider.

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Utica, MI, United States of America

Hitan S Kamdar