Kyocera Document Solutions Inc.

Hisakazu Nishiyama

Atsushi Matsumoto

Jumpei Takagi

Chika Tsuji

Takashi Murakami

Satoshi Imai

A device management system includes a database and a request acceptance portion which accepts a connection request from a device. The connection request is a request for causing the request acceptance portion to execute access to the database. When the connection request is accepted from the device, the request acceptance portion sets a restriction rate according to a load amount of the database and selectively executes, by a ratio corresponding to the restriction rate, processing of permitting access to the database and processing of not permitting access to the database and notifying the device of an error.

Device management system and computing system that set ratio at which access restriction is executed on database

A device management system includes a frontend and a backend. The frontend includes a first domain. The backend includes a domain of a relay system as a relay backend domain that is a domain of the backend. The frontend accesses the relay backend domain when an access that uses a URL including the first domain as a domain name is received from a client via the relay system, and a request for an API is thus received from the client. The backend generates a relay Cookie including the relay backend domain as a domain used for establishing the session. The frontend transmits the relay Cookie to the client via the relay system.

Device management system

A device management system includes an automatic updater that automatically generates an automatic F/W update task in accordance with an automatic F/W update plan which is a setting for automatically generating the automatic F/W update task as a task for updating firmware of an image forming apparatus. The automatic F/W update plan includes specifying of firmware for update and a mode in which the update is fully executed on all electronic apparatuses of a target of the software update. The automatic updater automatically generates the automatic F/W update task in accordance with the automatic F/W update plan at a specific timing in a repeat manner.

Device management system and non-transitory computer-readable storage medium storing device management program

A mediation device that mediates an image forming apparatus and a device management system that generates an F/W update task serving as a task for updating firmware of the image forming apparatus periodically transmits a request for an F/W update task for the image forming apparatus managed by the mediation device itself to the device management system and executes the F/W update task transmitted from the device management system.

Mediation device for mediating execution of software updating task, non-transitory computer-readable storage medium storing mediation program, device management system for generating software updating task, and non-transitory computer-readable storage medium storing device management program

A mail-format confirmation system includes a mail-format confirming unit that executes a confirmation as to whether format of a maintenance mail, as an e-mail for reporting device information about an electronic device, is a specific format processable by a device-information accumulation system. The device-information accumulation system obtains and accumulates the device information from the maintenance mail.

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Osaka, Japan

Hisakazu Nishiyama