Ricoh Company, Ltd.

Hiroyuki Matsushima

Hiroshi Ota

Masato Nakajima

Ryo Takemoto

Tatsuya Shirai

Akihiro Kanomune

Ryoh Takemoto

Jun Satoh

Ryouji Yamamoto

Hitomi Hanyu

Kohta Nagai

Daigo Uchiyama

Kyoko Saito

An information processing system includes processing circuitry. The processing circuitry is configured to: accept a job requesting print output of print data from an information terminal; determine one or more printing companies having a printing machine that can execute a job, among a plurality of printing companies, based on a state of a printing machine held by each one of the plurality of printing companies and a content of the job; and transmit information of the one or more printing companies determined, to the information terminal to display the information on the information terminal.

Information processing system, information processing method, and recording medium

An information processing system includes processing circuitry. The processing circuitry is configured to: acquire profile information including a profile to be applied to print output from a first company system; manage the profile information acquired from the first company system; and distribute the profile information to a second company system to apply the profile information to a job executed by a printing machine of the second company system.

Information processing system, method and apparatus for distributing profile information for printing

A color adjustment system includes circuitry to register job data for requesting printing a document file in a memory, register color sample data associated with the job data in the memory, cause a printing apparatus to print out the document file corresponding to the job data as a first printed matter, cause a reading apparatus to read the first printed matter to acquire first read image data, and generate an input profile based on the first read image data and the color sample data.

Color adjustment system, color adjustment method, and color adjustment apparatus

Information processing system, information processing method, storage medium, and information processing apparatus

A first server includes a control unit that transmits, to a device in accordance with a request from the device, Web content data including at least display information that includes at least region information and that indicates an application available to the device related to the region information, and an application command causing the device to execute processing in connection with the application from the device, and the device includes: a Web browser including a display control unit that performs control to transmit a display information request including at least region information to request display information and display, on a display unit, a screen based on the Web content data received from the first server and an executing unit that requests the device to perform processing in connection with the application related to the application command included in the Web content data by executing the application command in accordance with user's operation via the screen; and a processing executing unit that, based on a request from the Web browser, performs processing in connection with the application.

System and information processing method for providing available applications

A remote management mediating apparatus, a remote management system, and a remote management method. The remote management mediating apparatus receives request data issued from a remote device management apparatus to one or more management target devices remotely managed by the remote device management apparatus, identifies a device mediating apparatus capable of communicating by a communication method supported by the management target device, and transfers the received request data to the identified device mediating apparatus and when the device mediating apparatus is replaced with another device mediating apparatus, acquires settings information for remote management set in the device mediating apparatus, supplies the settings information to the another device mediating apparatus, and resets the settings information to the another device mediating apparatus.

Remote management mediating apparatus, remote management system, and remote management method

An information processing apparatus, a device management system, and a device management method. The device management system includes the information processing apparatus, a device management apparatus, a mediating device, and the device. The device management method include communicating via a network with one or more device management units to manage devices to be managed and one or more mediating devices to collect information on the devices, managing correspondence between the device or the mediating device and the device management unit, collecting management information from the device or the mediating device, determining corresponding device management unit based on the correspondence, and transmitting management information to the corresponding device management unit.

Information processing apparatus, device management system, and device management method

An information processing system including at least one information processing apparatus that includes an administration unit configured to administer whether a service is provided to a service use apparatus using an organization, a license, and a user, and an account registration unit configured to receive a subscription for a trial use of the service from the service use apparatus and perform an account registration for the administration unit so that the trial use from the service use apparatus is enabled.

Information processing system, information processing apparatus, account registration method, and program

An information processing system including an information processing apparatus and an electronic device is provided for introducing an application stored in the information processing apparatus to the electronic device. The information processing apparatus includes a first processor configured to execute a first program to implement processes of storing and managing configuration information that is necessary for introducing an application to the electronic device, the configuration information including a list of one or more applications to be introduced and license information associated with the one or more applications that is necessary for introducing the one or more applications. The electronic device includes a second processor configured to execute a second program to implement processes of acquiring the configuration information from the information processing apparatus, acquiring the one or more applications from the information processing apparatus based on the acquired configuration information, and introducing the acquired one or more applications.

Information processing system and information processing apparatus for facilitating installation of applications obtained from server on a networked electronic device

An information processing system includes an information processing apparatus; and an electronic device. The information processing apparatus executes a process including managing configuration information required for installing an application in the electronic device, the configuration information including a list of applications to be installed, license information required for installing the application, and status information of the configuration information, managed in association with each other, the status information indicating a status before execution of the configuration information is reserved or a status in which execution of the configuration information is reserved; and storing the application. The electronic device executes a process including acquiring, from the information processing apparatus, the configuration information for which the status information is indicating the status in which execution of the configuration information is reserved; and installing, in the electronic device, the application acquired from the information processing apparatus according to the acquired configuration information.

Information processing system and application installation method

A system includes: a server and at least one device. The server includes a control unit configured to transmit Web content data including display information indicating at least one application that is able to be used by a device and at least one application command to cause the device to perform processing related to the at least one application. The device includes: a Web browser including: a display control unit configured to perform control for displaying a screen based on the Web content data on a display unit; and an execution unit configured to request execution of an application command included in the Web content data in accordance with an operation performed by a user via the screen; and a processing execution unit configured to, based on a request from the Web browser, perform processing related to an application corresponding to the request.

System, image forming device, and information processing method

An information processing system that includes a service providing unit providing a service to an apparatus associated with a license; and a license administration unit administrating a provisionally registered license or a registered license, wherein the service providing unit includes a second memory storing a copy of license information, and an activation unit that receives a request to activate the license from the apparatus, activates the provisionally registered license or associates the registered license with the identification information of the apparatus, and requests a change of the license information stored in the second memory unit to be reflected on the license information stored in the first memory unit, wherein the activation unit adjusts a quantity of the identification information of the apparatus associated with the registered license based on the quantity of the apparatus by which a service included in the license information is made usable.

Information processing system, information processing apparatus, method of administrating license, and program

An information processing system includes multiple network segments to which one or more information processors are connectable. The network segments includes a first network segment to which at least one first information processor configured to store predetermined information is connected, a second network segment to which at least one second information processor is connected, and a third network segment to which at least one third information processor is connected. The second network segment includes multiple predefined application programming interface (API)s, and the at least one second information processor executes a process corresponding to a called one of the APIs using the predetermined information stored in the at least one first information processor. In response to receiving a request from outside the information processing system, the at least one third information processor controls a process corresponding to the request by calling one of the APIs which corresponds to the request.

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Kanagawa, Japan

Hiroyuki Matsushima