Canon Kabushiki Kaisha

Hidetaka Nakahara

Tadashi Fukuda

Kenichiro Kitajima

Masami Hano

Hiroyuki Amano

Shota Soda

Takahito Fuse

An information processing apparatus is provided with a first connection unit configured to perform connection to a first cloud service; a second connection unit configured to perform connection to a second cloud service; and a connection support unit configured to support an initial connection to the second cloud service, which is performed after the connection to the first cloud service has been established. The first connection unit receives settings information including an access token, and a command to start the connection to the second cloud service from the first cloud service, which is already connected, before the initial connection to the second cloud service. The connection support unit activates the second connection unit in response to the command from the first cloud service via the first connection unit. The second connection unit executes initial connection to the second cloud service in response to the command using the settings information without receiving an authentication.

Information processing apparatus and method for information processing system

A network device manages a first definition information in which a type of data to be collected in the network device and a first collection condition are defined received from a first client application, manages, after a second client application for transmitting data to a second system via the network is added to the network device, second definition information in which a type of data to be collected in the network device and a second collection condition are defined received from the added second client application, and collects data in the network device in accordance with the first definition information and second definition information. Data to be collected in accordance with both the first collection condition and the second collection condition is collected at a same timing.

Network device and network device control method

Provided is a client device configured to communicate with a server via a network, the client device comprising: one or more memories; and one or more processors that execute a set of instructions to: acquire counter information which is totaled according to performing a job by the client device and is stored in the one or more memories; determine whether the client device has been performed at least one job during acquiring the counter information; reacquire counter information in a case where it is determined that the client device has been performed at least one job during acquiring the counter information; and transmit the reacquired counter information to the server.

Client device, control method thereof and storage medium for managing client device

A network device including a detection unit that detects an event includes a communication setting managing unit that manages notification settings; an event collecting unit that, in the case in which notification information linked to the event detected by the detection unit is present, determines whether or not each of the details of the notification information is a notification target in accordance with the notification settings and generates a message for each of the details that are notification targets by assigning attribute information linked to the detail or the event; and an event transmitting unit that transmits the generated one or more messages to a management server, and, in the case in which it is determined that a plurality of details corresponding to the notification information linked to the detected event are determined to be the notification targets in accordance with the notification settings, information that can be used for uniquely identifying the event as a part of the attribute information is assigned to each of the plurality of messages generated for each detail.

Network device that detects an event, method for controlling network device, and recording medium

It is an object to allow a device to execute the operation to which a past history was reflected. A management server uses a filter template and an analysis template as templates for executing a process to instruct an information processing apparatus (multifunction machine) by using history storage data in a history storage DB. The filter template is a template in which information showing that summary data is generated by executing a filtering of the history storage data in the history storage DB and stored into a summary DB has been described. The analysis template is a template in which information showing that contents of the instruction to the information processing apparatus are determined by analyzing the summary data has been described.

Information processing apparatus, information processing method, and program to execute and store first and second information on a basis of history information of a device

An image processing apparatus is provided. In a case where a transition from a certain power state to a first power saving state is made, the image processing apparatus stores first time information indicating a time of the transition to the first power saving state in a memory. In a case where a return from the first power saving state is made, the image processing apparatus notifies a management server of an event, which includes the first time information read out from the memory and indicates that the transition to the first power saving state has been made.

Image processing apparatus and method for controlling notifications between power transitioning

An image forming apparatus compares device identification information acquired from XML setting information received from a connected device with device identification information of the image forming apparatus, and determines an import level based on a comparison result. The image forming apparatus extracts a setting according to the import level using each module of a plurality of applications for the image forming apparatus, and stores the extracted setting in a storage that is used for control performed in each application. The device identification information that determines the import level includes at least one of firmware version, destination information, user editing information, accessory connection information, and license information, in addition to model management number and machine body management number.

Image forming apparatus and method for the same

An image forming apparatus has a changing portion configured to change, based on a detection result of a temperature sensor, response sensitivity in starting of power supply by a determination portion based on a detection result of a human body detection sensor in a case where a human body approaches the human body detection sensor. The changing portion increases the sensitivity in a case where a temperature detected by the temperature sensor is a second temperature lower than a first temperature than in a case where the temperature detected by the temperature sensor is the first temperature.

Image forming apparatus

An information processing apparatus includes a storage unit that stores an operation pattern of at least one image forming apparatus and setting content set in the image forming apparatus which are associated with each other, an accumulation unit that accumulates history data indicating an operation history of the at least one image forming apparatus, and an output unit that outputs the setting content stored in the storage unit and associated with the operation pattern to the at least one image forming apparatus when history data corresponding to the operation pattern stored in the storage unit is detected in the history data accumulated in the accumulation unit.

Information processing apparatus, information processing system, method for controlling information processing system, and storage medium

An information processing apparatus that is capable of matching setting values among a plurality of devices of which energization states are controllable independently. A receiving unit a request from an information processor, which is provided with a plurality of devices of which energization states are controllable independently and performs an information process according to set data, for update information about set data concerning a device being in an energized state. A determination unit determines whether the set data concerning the requested update information is relevant to set data concerning a device being in a non-energized state. A control unit controls whether the update information about the set data concerning the device being in the energized state is given in a response according to the determination result by the determination unit and to transmit the response to the information processor.

Information processing apparatus that preforms set value synchronization process, control method therefor, storage medium storing control program therefor, and information processing system

The present invention manages a reset type and a reset condition state, the reset type indicating whether or not a screen reset operation is necessary when each synchronized setting value is synchronized. This information is confirmed when synchronization is performed, and necessary reset processing such as log-out processing is executed if necessary.

Device, system and method for controlling device

An information processing apparatus stores, in association with configuration information of an image processing apparatus, specification information used to determine settings information that is used for an operation of the image processing apparatus and is to be shared between the information processing apparatus and the image processing apparatus, obtains the configuration information of the image processing apparatus receives, in a case where specification information corresponding to the configuration information that the obtaining unit obtained is not stored in the storage unit, the specification information corresponding to the obtained configuration information from an external storage device, and transmits to the image processing apparatus settings information to be shared with the image processing apparatus, which is determined based on the specification information received from the external storage device among the settings information stored by the storage unit.

Information processing apparatus for managing setting values of client device, method of controlling the same, and storage medium

Upon generation of a prescribed condition in an image forming apparatus, when a download request of configuration data associated with that condition is sent to a configuration data management apparatus, the requested configuration data of those managed by the configuration data management apparatus are downloaded to the image forming apparatus. Then, the image forming apparatus uses the configuration data downloaded from the configuration data management apparatus as those associated with the condition.

Forming apparatus and processing method to request configuration data from a management apparatus in predetermined transition state

The setting management service determines whether or not to hand over configuration data before being replaced to an image forming apparatus after being replaced based on a changed content of device configuration information of the image forming apparatus after being replaced and a handover condition associated with configuration data of the image forming apparatus when the image forming apparatus is replaced, and specifies a setting item required for a reset based on a content of a change flag indicating whether or not a user has changed a setting of configuration data from an initial value to thereby notifies the specified setting item to the image forming apparatus when configuration data is not handed over. The image forming apparatus that has received the notification displays a screen that prompts a reset of the setting item required for the reset.

Growing community of inventors

Kawasaki, Japan

Hidetaka Nakahara