Fujitsu Corporation

Nikon Corporation

Hideki Yamanaka

Isao Namba

Takashi Yanase

Yojiro Tezuka

Kazuhiko Ikeuchi

Hideo Takahashi

Mikio Ito

Koji Uchida

Akihito Kobayashi

Wataru Funamizu

Shinichi Nishizono

Hidejiro Daikokuya

Shinya Mochizuki

Katsuhiko Nagashima

Sachiko Onodera

Hitoshi Nomura

Taku Arii

Yusuke Komaba

Satoshi Shinpuku

Eiichi Arihara

Ryoji Motohana

Takashi Okuno

An information processing apparatus includes a memory configured to store information that indicates a correspondence relationship between location information indicating a connection position of a device to a bus and driver information indicating a device driver corresponding to the device; and a processor coupled to the memory and configured to associate a device that is connected to the connection position with a device driver indicated by the driver information stored in the memory.

Information processing apparatus, information processing method, and recording medium

A solid state imaging device includes a plurality of pixels, a plurality of vertical signal lines, a plurality of sample hold sections, a horizontal output section, and a horizontal scanning circuit. The horizontal output section is made up of a plurality of first horizontal signal lines connected to at least two or more vertical signal lines, and second horizontal signal lines connected to the plurality of first horizontal signal lines via the selection switches. The horizontal scanning circuit controls so that at least two of the plurality of selection switches are turned on and the pixel signal is output to the second horizontal signal lines when the pixel signal held in the sample hold sections is output to the horizontal signal lines.

Solid state imaging device with additive read mode

An imaging sensor has a pixel array in which pixels are disposed in a two-dimensional matrix state, a sampling part, a shutter control part, and a clipping circuit. A vertical signal line is coupled to the plurality of pixels disposed in a column direction, and to which a pixel signal is input from the pixels. The sampling part is coupled to the vertical signal line, and to which the pixel signal output to the vertical signal line is input. The clipping circuit is provided at an input side of the sampling part, and clips an electric potential of the vertical signal line to a first clip level before the pixel signal is input from the pixels to the vertical signal line when the shutter control part performs the global shutter operation. As a result, it is possible to stably operate the sampling part.

Imaging element and imaging device

A horizontal driving control unit of an imaging device supplies dummy pulse signals to a horizontal driving unit at least at a part of period during a period from a start time point of each horizontal blanking period to a last signal sampling time point defined by a sampling control signal.

Imaging device

A working skill estimating program is provided for estimating working skills of each agent in the state of separating a disturbance factor from response records (incidents). A large category classifier is supplied with the incidents within a predetermined time and classifies the incidents according to classification rules, for creating the topic-classified incidents. A small category generator collects the analogous incidents for each task type of the topic-classified incidents and generates a small category. A disturbance distinguisher distinguishes if the incidents belonging to each small category are common response records that appear regularly over time or disturbances whose frequency exhibits a significant time dependency. Then, a skill estimator estimates the working skills of each agent for each task type by using only common incidents determined as the common information.

Working skill estimating program

An access-frequency estimating apparatus includes a storage unit that stores hours outside operating hours and for which a second-degree derivative of access frequency distribution for contact centers whose business is similar to that of a contact center subject to estimation is nearly 0, and a coefficient indicating relation between access frequency during operating hours of the other contact centers and access frequency outside the operating hours; an acquiring unit that acquires past access frequencies for operating hours of the contact center; an extracting unit that extracts, from the storage unit, a coefficient expressing relation between the access frequencies for the operating hours and an arbitrary hour outside the operating hours; a first calculating unit that calculates an estimated access frequency for the arbitrary hour of the contact center, based on the past access frequencies acquired and the coefficient; and an output unit that outputs the estimated the access frequency calculated.

Access-frequency estimating apparatus and computer product

A skill-value computing apparatus classifies inquiries into groups of easy and difficult inquiries, and computes a total skill value of an agent by taking into account the difficulty level of each inquiry.

Method, apparatus, and computer product for computing skill value

In a solid state imaging device according to the present application, a sampling hold part samples and holds, in accordance with sampling control signals &#x3c6;TVN, &#x3c6;TVS, a dark signal and a light signal of each of vertical signal lines provided to correspond to each column of pixels, and supplies the signals being held to horizontal signal lines in accordance with a horizontal scanning signal. During predetermined intervals T, Tincluding signal sampling timings t, tdetermined by the sampling control signals &#x3c6;TVN, &#x3c6;TVS, pulse, signals &#x3c6;GH, &#x3c6;HCLKHCLKRSTH that relate in reading the signals supplied from the sampling hold part to the horizontal signal lines are stopped. Accordingly, an influence of noise when the signals corresponding to the signals of the vertical signal lines are sampled by the sampling hold part is reduced, resulting in that an image quality of a captured image is further increased.

Solid state imaging device

In a work skill estimating device, an item information receiving unit receives, as item information, duration information of each dealing sequence in a customer call. A dealing duration estimating unit estimates a dealing duration of an item based on the item information received. A work skill estimating unit estimates an operator's work skill based on the dealing duration estimated. A skill map creating unit creates a skill map to comprehend the operator's work skill estimated.

Method and device for estimating work skills, and computer product

A computer-readable recording medium having recorded therein agent training program in which when each agent has been performing an answer, agent identifier, and enquiry contents and contents of the answer are stored in a storage device. An enquiry pattern is extracted from enquiry contents. Respective agents' answers are evaluated, for each enquiry pattern, and by a model contents of the answer extraction section, contents of the answer of an agent with highest evaluation is extracted as model contents of the answer. The contents of the answer of a trainee agent and model contents of the answer are divided into predetermined phases, and corresponding phase of both are mutually compared to calculate ineptitude-degrees in respective phases of trainee agent. By specifying from the model contents of the answer, a range of contents of the answer containing therein at least one of the phases where the ineptitude-degree is high, and lasting predetermined time, and generating teaching material with these contents, teaching material specialized for the inept answers of respective agents is provided, and agent training support performed.

Computer-readable recording medium having recorded therein agent training support program, and agent training support method and agent training support apparatus

In the present invention, for each set of blocks [#(0) to #(N&#x2212;1)] storing update data, a history block [#(N)] storing an update state value, for example, a generation, time or check code, showing an update state is provided, constituting a set of management data as a check object. When writing update data on a disk, a new update state value is calculated for the same set of management data and stored in memory as update state confirmation value. The new update state value is also set as write data in the history block in the same set of management data, and the entire of the set of management data including update data and update state value are written onto a disk. The history block is read and disk write omissions are detected by comparing the update state value and the update state confirmation value stored in memory.

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Kawasaki, Japan

Hideki Yamanaka