West Corporation

Intrado Corporation

Open Invention Network LLC

Hendryanto Rilantono

Mark J Pettay

Jill M Vacek

Mahmood S Akhwand

Myron P Sojka

Pamela Ann Mortenson

Bruce Pollock

Kenneth A Darby

Gregory Stuart Cardin

Mark Jarzynka

Robert J Dudzinski

Douglas R Albro

Michael J Masching

Bernard Roubaud

Fonda J Narke

Gary L West

Colin Roberts

Medical services are offered by various facilities near a patient's residence. The number of facility optimization procedures continues to grow and the patients and facilities can now apply new logic processes and patient incentives, etc., to maximize efficiency and budgetary concerns. One example method of operation provides receiving a request to schedule a medical care visit at a medical facility from a user device associated with a user account, scheduling the first appointment for a first appointment time on an appointment list and identifying an open appointment time in the appointment list for the same day. The method may also include transmitting a notification to the user device associated with a user account that is eligible for an appointment rescheduling event, and receiving a response message confirming a schedule change responsive to the notification being transmitted the user device.

Medical treatment application for optimizing medical patient visits based on known preferences and other selection criteria

A user may require medical attention based on one or more preferences, present insurance policies, and other relevant factors. The user may also desire to participate in an audio and/or video medicine treatment option across a network. One example method may identifying an upcoming appointment time for a live medical treatment session stored in a calendar entry, creating a communication session hosted by a server, transmitting a first invitation message to a medical professional device associated with a medical professional identified in the calendar entry, transmitting a second invitation message to a user device associated with a patient identified in the calendar entry, and responsive to receiving a response message from the medical professional device, retrieving a patient profile record associated with the patient and populating a user interface of the medical professional device with patient history information stored in the patient profile record.

Remote medical treatment application and operating platform

Providing a technology enabled communications pathway between health care providers and patients, comprising: receiving a bio-metric telemetry data set from a patient, receiving a medication adherence data set from the patient, notifying a health care provider system of at least one potential alarm based on the bio-metric telemetry data set and the medication adherence data set, notifying the patient utilizing positive feedback of the bio-metric telemetry data set and the medication adherence data set, wherein the positive feedback is an affirming communication from the health care provider system indicating that the medication adherence has a positive feedback result in the bio-metric telemetry, notifying the patient of a health care appointment and indicating the positive feedback result the medication adherence has had in the bio-metric telemetry and providing the health care provider system a summary of bio-metric telemetry data set, medication adherence data set and positive feedback prior to the health care appointment.

Technology enabled communications pathway between health care providers and patients

Medical services are offered by various facilities near a patient's residence. The number of facility options continues to grow and the patients can now identify rankings and offer their own input regarding satisfaction of certain facilities. One example method of operation provides identifying a number of feedback messages associated with a particular medical facility, parsing the feedback messages to identify negative feedback associated with the feedback messages, notifying the medical facility of the negative feedback, and transmitting suggestions to increase productivity and reduce subsequent negative feedback messages for subsequent patient visits to the medical facility.

Medical treatment application for optimizing medical patients visits based on known preferences and other selection criteria

A method and apparatus of sharing documents during a conference call data is disclosed. One example method may include initiating a document sharing operation during a conference call conducted between at least two participants communicating during the conference call. The method may also include transferring the document from one of the two participants to another of the two participants, and recording at least one action performed to the document by the participants during the conference call.

Method and apparatus of processing user data of a multi-speaker conference call

A system, method, and computer readable medium for confirmation and verification of address data associated with a data communication. The invention provides a method of obtaining at least one of the first address information and the second address information, converting by a processor one of the first address information and the second address information to a format compatible for comparison with the other of the first address information and the second address information, and quantifying a difference between the converted one of the first address information and the second address information and the other of the first address information and the second address information.

System, method, and computer readable media for confirmation and verification of shipping address data associated with a transaction

Medical services are offered by various facilities near a patient's residence. The number of facility optimization procedures continues to grow and the patients and facilities can now apply new logic processes and patient profiling, etc., to maximize efficiency and budgetary concerns. One example method of operation provides receiving a request to schedule a medical care visit at a medical facility and identifying a user account associated with the request and the user's medical history. The method may also include identifying the user account as having a delinquent compliance score, and scheduling the medical care visit in a delinquent appointment time slot.

Embodiments of the present invention pertain to an apparatus, a method, and a computer program configured to transmit messages between a plurality of devices during a conference call and connect the plurality of devices to a service provider based on a request for at least one service. The transmitted messages can be audio messages or audio and video messages.

Services via a conference bridge

Embodiments of the present invention pertain to an apparatus, method, and a computer program configured to connect a translator located in a remote area to a conference holding area, and also connect a customer and customer service representative to the translator in order for the translator to translate between the customer service representative and the customer, when the customer services representative determines that a translator is needed.

Global interpreter/translation services via conference bridge

An apparatus, method, and computer-program are provided to receive a request to connect a translator to a conference call holding area, and transmit a request to the translator for a personal identification number prior to connecting the translator to the conference call holding area. Upon verification of the person identification number, the translator is connected to the conference call holding area.

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Omaha, NE, United States of America

Hendryanto Rilantono