Sap Ag

Helge Schulte

Ingo Pfitzner

Andrea Sudbrack

Andre Wachholz-Prill

Martina Lahr

Christoph Engler

Yuh-Cherng Wu

Steffen Tatzel

Michael Jung

Berthold Wocher

Tao Yu

Georg Podhajsky

Thomas Nitschke

Volkmar Stegmann

Christopher Ronnewinkel

Wolfgang Nieswand

Stefan Adelmann

Christoph Lehner

Christian Haas

Thomas Bach

Alexander Koegler

Dagmar Opitz

Devasena Rajamohan

Rainer Heun

Steffen Hartig

Hamid Moghaddam

Stefan Franke

Wolfgang Gentes

Dietmar Storz

Olivier M Dreidemy

Uwe Herold

Peer Marschall

Cordula Ude

Katja Kasteleiner

Theo Zimmermann

Joachim Barnbeck

Wilfried Merkel

Martina Keller

Boris Krems

Michael Lesk

Alexandra Mark

Joerg Walzenbach

Tariq Khasawneh

Naci Kalyoncu

Priya Mohana

Shadab Shafiq

Naga Chandra Sekhar Hota

Methods and apparatus, including systems and computer program products, for a services architecture design that provides enterprise services having customer relationship management functionality at the level of an enterprise application. The design includes a set of service operations, process components, and optionally deployment units. Suitable business objects are also described.

Providing customer relationship management application as enterprise services

Methods, systems, and apparatus, including computer program products, for implementing a software architecture design for a software application implementing ad-hoc goods movement. The application is structured as multiple process components interacting with each other through service interfaces, and multiple service operations, each being implemented for a respective process component. The process components include, for example, a lead processing process component that handles the potential interests of a business partner and the interactions with the business partner over a certain timeframe; an opportunity processing process component that handles the development, processing, and monitoring of opportunities; a customer quote processing process component that handles the processing of quotes to customers offering the delivery of goods according to specific terms; and a sales order processing process component that handles the processing of customers' requests to seller for delivery of goods, on a specific date, for a specific quantity, and for a specific price.

Architectural design for opportunity management application software

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Saarbruecken, Germany

Helge Schulte