International Business Machines Corporation

Heather Marie Kreger

Arnaud J Le Hors

Peter Frederick Haggar

Keith Allen Wells

Donald E Buddenbaum

John V Meegan

Mario Ernesto De Armas

Steven Groeger

Robert G Laird

David Mark Ogle

John Kenyon Gerken, Iii

Amanda Elizabeth Chessell

Abdolreza Salahshour

Harm Sluiman

John William Sweitzer

William Pettit Horn

Jason Howard Cornpropst

Eric Labadie

A method, computer program product, and computer system for monitoring, at a computing device, at least a portion of a collaboration session provided by one or more participants of the collaboration session. At least the portion of the collaboration session is analyzed to determine a recommendation associated with at least the portion of the collaboration session. A source for information associated with the recommendation is searched based upon, at least in part, analyzing at least the portion of the collaboration session. At least one participant of the one or more participants is presented the recommendation and the information associated with the recommendation.

Providing of recommendations determined from a collaboration session system and method

A method, system and computer program product for managing work and personal items. Information is received from a user to populate a user profile providing rules to determine a priority for work and personal items to be addressed by the user. Work and personal data sources (e.g., e-mails, social media) are monitored. The content in these monitored data sources are scanned and analyzed for work and personal items to be addressed by the user. These work and personal items are then presented to the user in a prioritized order based on the rules in the user profile. In this manner, the user is able to effectively manage the various work and personal items from various data sources by receiving a prioritized list of work and personal items that need to be addressed based on various factors that the user deems to be important as provided in the user's profile.

Prioritizing work and personal items from various data sources using a user profile

Various embodiments provide for the use of analytics to determine a number of key factors prior to a user sending a communication (e.g., an email or instant message, making an online social media post, or accepting or requesting friendship on a social media site). The analytics may determine content, subject, emotion, relationships, and other relevant details when users interact (e.g., with email or other social software). Any alerts/suggestions provided can be provided in real-time as the person types.

Aligning content and social network audience using analytics and/or visualization

A method for associating service policies based on application of message content filters to messages sent by a consumer may include receiving a message in which the message relates to a service accessible via a network and access to the service is restricted by a policy enforcement runtime. The method may further include applying at least one message content filter to the message content received to extract information indicative of a message flow associated with a configured policy attachment and correlating the message flow to a selected policy regarding consumer access to the service. The method may further include enforcing the selected policy relative to access to the service by the consumer.

Association of service policies based on the application of message content filters

Problems are resolved in a business process that includes application programs that run on an Information Technology (IT) infrastructure having IT components. A symptom is generated that identifies a problem in the business process. Selected application programs and/or IT components in the IT infrastructure that may cause the problem in the business process are identified, based on the symptom. A respective situation for a respective selected application program and/or IT component is obtained. The respective situation is one of a set of component-independent predefined situation categories that is associated with a respective selected application program and/or IT component. The respective situations provide the status of the selected application programs and/or IT components in a common situation format that includes the associated one of the component-independent predefined situation categories. The respective situations that are obtained are analyzed to identify at least one problem in the selected application programs and/or IT components that may cause the problem in the business process.

Resolving problems in a business process utilizing a situational representation of component status

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Louisburg, NC, United States of America

Heather Marie Kreger