Servicenow, Inc.

Harshitha Kota Ram Gopal

Lucinda Foss

Akhilesh Kondra

Kenneth James Hamer

Sarup Paul

Regis Michel Cridlig

Maria Svoisky Goldberg

Harivijay Srikanth Gunuru

Kaho Lee

Anil Kumar Bathula

Ismail Sencan

A system may include a number of records in a database associated with a number of activities to be performed by a first user. The system may also include a processor that may receive a request comprising information regarding a second user and an activity to be performed by the first user, identify a plurality of pre-defined message templates based on the request, and receive a selection of one of the plurality of pre-defined message templates. The processor may then generate message text incorporating the one of the plurality of pre-defined message templates for review and display via an electronic display, such that the message text is electronically stored in a dialogue window. The processor may display the message text in the dialogue in response to receiving an approval of the message.

Systems and methods for providing message templates in an enterprise system

The present approach relates to providing targeted content to a user (e.g., employee) of an enterprise. In certain implementations, the present techniques involve receiving filter data (e.g., data identifying an employee) from a user and providing content in the form of knowledge blocks to a user based on metadata of the knowledge blocks that is associated with the filter data. In other implementations, the present techniques involve receiving trigger data (e.g., data of an employee satisfying a condition) and providing a set of activities (e.g., social activities or work related) to a user based on the trigger data.

Systems and methods for generating and transmitting targeted data within an enterprise

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Sunnyvale, CA, United States of America

Harshitha Kota Ram Gopal