Paypal, Inc.

Harsha Singalreddy

Chun Kiat Ho

Xin Wu

Quan Jin Ferdinand Tang

Yuzhen Zhuo

Hewen Wang

Kim Dung Bui

Sandro Cavallari

Van Hoang Nguyen

Rey Neo

Lei Xu

Systems and methods are presented for providing a response to a user query. Reception of a user query is detected. An augmentation machine learning model is utilized to determine one or more variations of the user query that correspond to a semantic meaning of the user query. A plurality of response candidates is determined that correspond to the user query by comparing the user query and the one or more variations of the user query to a plurality of documents. A final response candidate is determined from the plurality of response candidates based on utilizing a semantic machine learning model to perform a semantic comparison between the plurality of response candidates and at least the user query.

Systems and methods for determining a response to a user query

A method may be performed by a network server and includes: applying historical raw user data as an input to a first application running in a simulation environment; receiving activity log entries from the first application in the simulation environment; identifying a first group of the activity log entries corresponding to an error of the first application; saving an error entry in non-volatile storage media in response to identifying the first group of the activity log entries, the error entry including the first group of the activity log entries and an identification of action to be taken in response to the error of the first application; and causing a monitoring system to generate a first alert corresponding to the error entry.

Real time application error identification and mitigation

Growing community of inventors

Singapore, Singapore

Harsha Singalreddy