Electronic Data Systems Corporation

Harriet E Brichta

Gerald R Dolan

Bruce W Bradbury

Robert J Muhme

Roger J Henn

Robert W Adas

Mark A Trio

Raymond J Adams

Julio A Rodriguez

David M Byers

Henry E Schurig, Iii

Geoffrey J Gerling

Donna M Bermender

Lee R Wilson

Drew A Hollander

Iveoma C Eriken

Mitchell G Wells

Connie K Stanley

Floyd Phillip Littlefield, Jr

Jim W Gunnels

William D Hawthorne

A system for managing at least one program including a plurality of projects for at least one organizational unit includes at least one program office database which stores informational data associated with the accounts, projects, and programs; financial data associated with the accounts, projects, and programs; schedule and progress data associated with the accounts, projects, and programs; personnel data associated with persons having responsibility associated with the accounts, projects, and programs, the personnel data including a unique person identifier for each person; security data having an assignment of at least one role to each person and an assignment of at least one update authorization to certain persons having oversight responsibility; data associated with translating progress milestones defined in the projects to tactics defined in the system; and update data associated with the progress and actual expenditures of the accounts, projects, and programs. The system further includes at least one user interface operable to display and allow access to the data stored in the program office according to a predetermined security scheme based on the person identifier, role and update authorization assignment stored in the at least one program office database, and further operable to receive the update data on a periodic basis.

System and method of managing an office of programs

A system (10) is provided for monitoring services or products. The system (10) includes an interface (12, 18) which can receive criteria information (14) specifying an unacceptable level for services or products. The interface (12, 18) can also receive services or products information (20) relating to the services or products. A database (16), which is coupled to the interface (12, 18), stores the criteria information (14). A processor (22, 27) is coupled to the database (16) and the interface (12, 18). The processor (22, 27) can identify non-random patterns in a predefined danger zone in order to determine when the services or products are approaching the unacceptable level specified in the criteria information (14), thereby monitoring the services or products.

Monitoring of service delivery or product manufacturing

A system (10) for maintaining and accessing a catalog database (36) includes a catalog database upgrade system (34). The system (10) also includes a catalog database navigator system (56). The catalog database upgrade system (34) is capable of adding items to a catalog database (36) and modifying items in the catalog database (36). The catalog database navigator system (56) is capable of locating items in the catalog database (36).

System and method for catalog maintenance and utilization

A system (10) is provided for analyzing failures arising in computing environments. The system (10) includes an interface (12) which receives information relating to a current failure in a computing environment. A database (18) stores information relating to at least one prior failure in the same computing environment or another computing environment. A processor (22), which is coupled to the interface (12) and the database (18), compares the received information relating to the current failure with the stored information relating to the prior failure in order to find similarities. The processor (22) may then instruct a user to take appropriate action in response to similarities between the current failure and the prior failure, thereby analyzing the failures.

Analysis of failures in a computing environment

A system and method (10) for collecting and processing input data (16) and generating output data (24). The system (10) uses a plurality of dictionary tables (22) to control the reading, processing, and outputting of data. The system (10) includes at least one input processing table (32) having format and content information of the input data (16), and at least one output processing table (34) having format and content information of said output data (24). A multi-tasking process (60) is used to spawn a plurality of subtasks (90), each subtask processing one type of data, said subtasks accessing said input processing table (32) for determining how said input data (16) are to be read, and further accessing said output processing table (34) for determining how to create and format said output data (24). Other data dictionary tables (22) are used to track system activity and statistics, define the system that generated the data, and avoid duplicate processing of data.

Data collection, processing, and reporting system

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Plano, TX, United States of America

Harriet E Brichta