Freshworks, Inc.

Harif Rahman

Rupashree Heggadadevanakote Rangaiyengar

Ramesh Parthasarathy

A method of managing connections to one or more servers in a multi-tenancy computing environment is provided. At a multi-tenancy connection manager responsible for managing connections for multiple tenants of the multi-tenancy computing environment, a plurality of connection pools is configured, each for use by a respective one of the multiple tenants. A connection request is received from a tenant of the multiple tenants. The tenant is identified based on the connection request. Management rules for managing a connection pool that is associated with the identified tenant are obtained. It is determined whether the management rules permit execution of the connection request. In response to a positive determination, the connection request is executed. In response to a negative determination, the connection request is throttled, to preserve and maintain a quality of service provided.

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Chennai, India

Harif Rahman