Servicenow, Inc.

Oracle International Corporation

Gregory Grisco

Steve Francis

Amit Chandulal Dhuleshia

Chris Nguyen

Joshua Gerbasi

Shridhar Bylahalli

Sreenevas Subramaniam

Samuelson Rehman

Amit Arom-Zohar

Oron Subayi

Bradley David Owen

Yuval Rimar

Anit Chakraborty

Tal Kapon

Rohan Tyagi

Julian Michael Flores

Olga Shaked

Sanjeet Singh Sahai

Benjamin Phan

Shridar Bylahalli

Anit Chakroborty

William Hurt

Prabhat Dalmia

Jun Mao

Nisan Bar Zion

A system may include a computational instance disposed within a remote network management platform and associated with a managed network, where the computational instance contains a configuration management database. The system may also include a software application disposed on a server device of the managed network and configured to perform operations comprising: obtaining, from the configuration management database, a list of directories, a list of file types, and a list of file names; remotely accessing a computing device of the managed network; for each respective directory in the list of directories, obtaining, from the computing device, information respectively related to discovered files that are: (i) disposed within the respective directory on the computing device, and (ii) specified by the list of file types or specified in the list of file names; and transmitting, to the configuration management database, the information related to the discovered files.

File-based software application discovery

A non-transitory computer readable storage medium may have stored thereon instructions that, when executed by an endpoint device, cause the endpoint device to perform operations including: (i) establishing, by the endpoint device, a first communication channel with an intermediary proxy server; (ii) receiving, from a computational instance and via the intermediary proxy server, a registration payload comprising a list of available proxy servers; (iii) ranking, at the endpoint device, the list of available proxy servers; (iv) selecting, by the endpoint device, a particular proxy server from the list of available proxy servers as ranked; (v) establishing, by the endpoint device, a second communication channel with the particular proxy server; and (vi) communicating, by the endpoint device, with the computational instance via the particular proxy server by utilizing the second communication channel.

Load balancing of discovery agents across proxy servers

A computer network discovery system may involve a computing system and a database disposed within a remote network management platform, and a proxy server application disposed within an enterprise network. The computing system may be configured to: transmit first instructions causing the proxy server application to obtain configuration and operational information for virtual machines; store the configuration and operational information for the virtual machines in a first set of tables of the database; transmit second instructions causing the server device to obtain configuration and operational information for services; and store the configuration and operational information for the services in a second set of tables of the database, where the first set and the second set of tables have tables in common that store at least part of the configuration and operational information for the virtual machines and the services.

Device and service discovery across multiple network types

An example embodiment may involve providing for display a discovery schedule creation page for creating a discovery schedule. The embodiment may also involve, in response to receiving user input indicative of creation of a discovery schedule via the discovery schedule creation page, providing for display a discovery process page. Providing the discovery process page for display may involve, while the discovery process is being carried out according to the discovery schedule, dynamically updating the discovery process page to include total numbers of discovery results. The discovery process page may include selectable links for navigating to and displaying three pages: a discovered configuration items page, an error flow page, and a scheduling summary page.

Operation of device and application discovery for a managed network

Unified device and service discovery across multiple network types

A hierarchical network infrastructure includes an interface that allows a user to define a management hierarchy between a plurality of edge processors. Input is received via the interface designating a management node and a first set of relationships between the management mode and at least one edge processor. A management hierarchy between the management node and the at least one edge processor is generated based on the first set of relationships. Using the management hierarchy, telemetry information can be relayed, hosts can be managed, and the software running on then, and information can be configured to trickled up the chain. Each sub tree of the management hierarchy may have different Access Control for local administrators.

Hierarchical management of realtime edge processor

In various embodiments, a method for managing edge processors includes providing an interface that allows a user to define a network operation associated with a edge processor. A network operation is generated based on input received via the interface. An action defined by the network operation is then performed at one or more edge processors.

Network mass operation infrastructure

Growing community of inventors

San Diego, CA, United States of America

Gregory Grisco