Sirius Xm Connected Vehicle Services Inc.

Gregory Charles Corley

Scott Gregory Nelson

Thomas Barton Schalk

Tod Farrell

Barry Garrison

Scott Nelson

A method providing vehicle incident call services to a user is disclosed. A third-party service center receives a communication from a vehicle over at least one data channel. Signaling is automatically sent to the vehicle from the third-party service center and, in response to the signaling, die third-party service center receives from the vehicle, location information comprising at least the latitude and longitude coordinates of the vehicle. An interactive voice recognition (IVR) system located at the third-party service center is used to determine if the latitude and longitude coordinates are valid. If the coordinates are determined to be valid, the third-party service center provides the user with a selection of vehicle-incident non-emergency response services.

Method and apparatus for providing customization of public safety answering point information delivery

A method providing vehicle incident call services to a user is disclosed. A third-party service center receives a voice call from a vehicle. Signaling is automatically sent to the vehicle from the third-party service center and, in response to the signaling, the third-party service center receives from the vehicle, location information comprising at least the latitude and longitude coordinates of the vehicle. An interactive voice recognition (IVR) system located at the third-party service center is used to determine if the latitude and longitude coordinates are valid. If the coordinates are determined to be valid, the third-party service center provides the user with a selection of vehicle-incident non-emergency response services.

A method and system for providing emergency call (e-call) services is disclosed. A third-party service center receives a communication from a vehicle over a communication pathway. Signaling is automatically sent to the vehicle from the third-party service center over the communication pathway. Location information is received from the vehicle at the third-party service center in response to the signaling. Information is forwarded from the voice call and the location information to a public safety answering point (PSAP) determined by the third-party service center.

A method and system for providing emergency call (e-call) services is disclosed. A third-party service center receives a voice call from a vehicle. Signaling is automatically sent to the vehicle from the third-party service center over the voice call. Location information is received from the vehicle at the third-party service center in response to the signaling. Information is forwarded from the voice call and the location information to a public safety answering point (PSAP) determined by the third-party service center.

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Double Oak, TX, United States of America

Gregory Charles Corley