Royal Bank of Canada

Gregory Andrew Olmstead

Stephen Arthur Bain

Amit Sharma

Ada Cristiana Ene

Yehui Zhang

Dhanush Dharmaretnam

Sahba Ezami

Burcu Kilic

Eric Rumfels

David Yum Kei Leung

Aditi Miglani

An expert system processes communication data to extract entities and topics. The expert system generates relationship graphs and relationship scores between the entities and topics. The system can identify entities that are expert in a given topic. The expert system uses a knowledge engine to provide different services and applications.

Expert knowledge platform

In accordance with an aspect, there is provided a system and method for electronic communications that involves machine learning and natural language processing for contact relationship discovery, ranking and retrieval. In accordance with an aspect, there is provided a system and device that discovers contacts related to user search terms, quantitatively measures and ranks the strength between contact relationships according to a score calculated by natural language processing and machine learning. The system generates visual effects to present recommendations to the user with multiple alternate route options to establish relationships between contacts.

System and method for electronic communications

Growing community of inventors

Toronto, Canada

Gregory Andrew Olmstead