Palo Alto Research Center Inc.

Xerox Corporation

Conduent Business Services, LLC

Gregorio Convertino

Ed H Chi

Guillaume M Bouchard

Lichan Hong

Benjamin Vincent Hanrahan

Nicholas Chi-yuen Kong

Cedric Philippe C J G Archambeau

Stefania Castellani

Jutta Willamowski

Maria Antonietta Grasso

Bongwon Suh

Agnes Sandor

A method for planning a transportation service includes sending transportation proposal to a plurality of organizations. The proposal includes one or more initial options, each including a set of variable parameters. Each organization can generate a modified option and make a commitment conditional on selected ones of the parameters. Each organization sends respective modified options to commuters of that organization who may specify their own pledges for at least one of the modified options, conditional on the organization-selected values for the variable parameters and optionally on commuter-selected values for the variable parameters. A cost-benefit function is computed for each of a set of revised options for the transportation service, each of the revised options being based on a combination of the variable parameters for which pledges which cover the combination have been received and one or more of the revised options is identified, based on the computed cost-benefit function.

Selecting organizational transportation proposals based on commuter pledges and cost-benefit computation

A system and method for classifying comments are disclosed. The method includes receiving a collection of comments. Each of the comments in the collection includes text in a natural language and is associated with a previously-submitted idea submission which includes a description of an idea. The method further includes natural language processing each of the comments to identify dependencies (syntactic and/or semantic relations between text elements) in at least a part of the comment. Based on the identified dependencies, the comments are each automatically classified into one (or more) of a plurality of comment classes. The comment classes may include a first class for reaction to the content of the idea, a second class for expression of a commenter's judgment of an idea's value, and a third class for reaction to an idea generation process in which the associated idea submission is made. Information based on the assigned comment classes is output. For example, actions are proposed to use the comments according to their class.

Method and system for classifying reviewers' comments and recommending related actions in idea-generating social media platforms

A system and method for extracting and reusing metadata to analyze messages is provided. A stream of messages is monitored. Those messages with a predetermined message component pointing to a referent are identified. Words that are related to the referent are extracted from each of the messages. A local similarity of the identified messages is determined by comparing the extracted words of each message. A global similarity of the identified messages is determined by combining the extracted words from all the identified messages and by comparing the combined extracted words with extracted words from all messages that include a different referent. A determination is made as to whether one or more of the extracted words from the identified messages are descriptive of the referent based on the local and global comparisons.

System and method for extracting and reusing metadata to analyze message content

A system and method for triaging of information feeds is provided. A plurality of information feeds are received. At least one topic is identified from each information feed. At least one topic is presented to a user in topic facet including a plurality of identified topics. A selection of one of the plurality of topics is received from the user. The user interface is updated to display only the feeds that contain the selected topic.

System and method for triaging of information feeds

A system and method for providing mixed-initiative curation of information within a shared repository is provided. Static content is retrieved from a shared storage associated with a shared information management client. Dynamic content including one or more information items satisfying a similarity threshold with the static content is identified as similar dynamic content. An interactive visualization is generated within the shared information management client from information extracted from the static content and the similar dynamic content. The interactive visualization of the information is linked with the static content and the similar dynamic content. A selection of the information of the similar dynamic content is received from within the visualization. The static content in the shared storage is updated with the similar dynamic content linked with the selected information.

System and method for providing mixed-initiative curation of information within a shared repository

A system and method for supporting targeted sharing and early curation of information is provided. A digital data item selection by a user within a personal information management client is identified. One or more documents in a shared information repository similar to the digital data item are recommended including selecting recommendation criteria. The recommendation criteria are applied to the digital data item and the one or more documents. The one or more documents satisfying the recommendation criteria are identified as the similar documents. The similar documents are displayed visually proximate to the digital data item in the personal information client. A selection of one of the similar documents is received and the selected similar document in the shared information repository is updated with the digital data item.

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Palo Alto, CA, United States of America

Gregorio Convertino