Ebay, Incorporated

Greg Cervelli

Carl Freeland

Brian Andrew Phillips

Max Levchin

Denise Aptekar

Erik Klein

Paul Arthur Martin

Yu Pan

Chad Meredith Hurley

Ki Ching Wong

Dan Levy

Julie Gonzales

Theodore Douglas Levan

Chris McGraw

Steven Wo

May Chen

Huey Lin

Kristen Wilson

Gina Han

Kyle Haffey

Steve S Chen

Steve Zhijian Chen

Jason Nielsen

Jason Nielson

A method and system for resolving disputes between parties involved in a network-based transaction is described. One aspect of the present invention seeks to automatically facilitate the restitution of value to parties of the transaction, for example, facilitated by a network-based commerce platform or involving a network-based payment service, where a dispute has arisen with respect to the transaction.

Automatic restitution of transaction fees, punishment of non-paying bidders, and management of appeals

An integrated shipping scheme enables seller users of a third-party payment service to facilitate shipping transactions in connection with payment transactions for items sold by the sellers. Shipping information is automatically gathered and/or entered by the seller via a computer interface hosted by the third-party payment service and sent 'behind the scenes' to a selected shipping vendor. The shipping vendor processes the shipping information, and returns shipment data, including data to generate a shipping label. A web page containing the shipping label is then generated and served to a client operated by the seller and displayed on a browser screen, enabling the shipping label to be printed out by the seller. At the same time, electronic payment transfer operations are performed to effectively transfer payment from the seller directly to the shipping vendor via the third-party payment service in a manner that is transparent to both the seller and the shipping vendor.

Method and system for facilitating shipping via third-party payment service

Automatic dispute resolution

An integrated shipping scheme enables users of a third-party payment service to facilitate shipment of packages via a shipping vendor. Web pages corresponding to a web site hosted by the third-party payment service enable a sender to enter ship to: information, while ship from: information may be automatically gathered or manually entered by the sender. The sender is also enabled to enter shipment options, such as package size and weight. Corresponding shipping information is generated and sent 'behind the scenes' to a selected shipping vendor. The shipping vendor processes the shipping information, and returns shipment data, including data to generate a shipping label. A web page containing the shipping label is then generated and served to a client operated by the sender, enabling the shipping label to be printed out. At the same time, electronic payment transfer operations are performed to effectively transfer payment from the sender directly to the shipping vendor via the third-party payment service in a manner that is transparent to both the sender and the shipping vendor.

Method and system for facilitating shipping via a third-party payment service

Growing community of inventors

San Jose, CA, United States of America

Greg Cervelli