Ncr Corporation

Gordon Walker

Robin Angus

Derek Pont

Nicholas Cooke

Various embodiments herein each include at least one of devices, methods, and software for image processing to identifying conditions of interest within SSTs, such as ATMs and self-checkout POS terminals. Conditions of interest may include media misalignment within media cassettes, such as currency, and items within an SST reject bin that have not been removed when the SST is being serviced. One method embodiment includes receiving an image from an imaging device located within an SST, the image including a view of at least one area of interest within the SST. This method further includes processing the image to detect presence of a condition of interest within at least one of the at least one areas of interest and generating and providing an alert of a detected presence of the condition of interest with regard to at least one of the areas of interest.

Image processing to identify conditions of interest within self-service terminals

A diagnostic tool comprises a memory device which stores a database of parametric performance data of a collection of transaction terminals possibly owned by different entities. Each time the tool is authorized to connect to a transaction terminal the database is accessed by a processor and a determination is made whether one or more parameter of the transaction terminal lies within a threshold amount of a statistical measure based upon the parametric performance data of the collection of transaction terminals.

Peer to peer diagnostic tool

An apparatus and method are disclosed for removing at least one item of media from a rotating drum element. The apparatus includes a scraper element comprising a blade edge region locatable at an effective outer surface of a rotating drum element and a scraper element support that locates the blade edge region at a desired position at the effective outer surface responsive to a diameter of the effective outer surface. The scraper element rotates and moves laterally with respect to the support responsive to the diameter.

Item removal

A media storage unit for a media recycler is described. The media storage unit comprises: a first rotary storage device; a second rotary storage device aligned with the first rotary storage device; and storage tape wound around each of the first and second storage devices and including calibration marks disposed along one side of the storage tape. The media storage unit also comprises a sensor for detecting the calibration marks; an entry/exit port between the first and second rotary storage devices through which media items can be inserted or removed; and a controller operable to rotate the first and/or second storage devices to move the storage tape forwards or backwards while sensing the calibration marks to locate either (i) a media item of the desired type for a dispense transaction, or (ii) a space on the storage tape of the required type for a deposit transaction.

Growing community of inventors

Perthshire, United Kingdom

Gordon Walker