Dell Products Inc.

Gopalakrishna Manjunatha

Deepak Vokaliga

William Hatstat

A system application, such as a cloud tethering subsystem, is instantiated to execute in an embedded environment of a storage system. Errors of the system application that require external support such as memory overflows, daemon errors, etc., are collected and posted using an error reporting system call to an operating system of the storage system in which the virtualized environment is executing. The storage system operating system posts the errors to an error system reporting system as a dial home service request on behalf of the system application. In this manner, the system application can issue dial home service requests without having direct access to the external error resolution system. In some embodiments, a guest operating system utility uses a SCSI mechanism to post errors to the storage system operating system.

Growing community of inventors

Bengaluru, India

Gopalakrishna Manjunatha