Salesforce Com, Inc.

Glenn Sorrentino

James David Vogt

Alexander Lovell

Steve Courtney

Marc Brette

Elizabeth Jane Clarke

Swapnil Sanjay Kulkarni

Alain Ducoulombier

Eric Constantin

Oleg Yanchinskiy

Naveen Veeravalli

Techniques are disclosed for classifying a user search query for a database system. In disclosed techniques, a computing system receives a user search query for the database system and determines, based on the user search query, a database query that is compatible with an interface of the database system to implement the user search query. In some embodiments, the computing system causes a query remediation interface to be presented to a user that entered the user search query. In some embodiments, the interface includes: a classification of the user search query that specifies attributes of the database query, and one or more elements selectable to alter the database query. The computing system receives, from the user via the query remediation interface, input for altering the database query and determines an updated database query based on the input. The computing system may access the database system using the updated database query.

Query classification alteration based on user input

Techniques are disclosed relating to generating custom previews for search results provided by a search service. For example, in various embodiments, a server system that provides a search service may receive a custom preview definition from a user associated with a first group of users. The custom preview definition may specify code that is usable to generate a custom preview interface for search results of a particular record type. The server system may use the custom preview definition to generate a custom preview interface for search results provided to users of the first group. For example, the server system may receive user input identifying a first search result provided by the search service. The server system may then determine that the record type of the first search result matches the particular record type and retrieve the specified code to facilitate display of the custom preview interface at the client device.

Custom preview interface for search results

A method for presenting a graphical user interface (GUI) of a software application connected to a server, the software application comprising at least a database, is provided. The method receives, at the server, user input comprising a search; generates, at the server, a set of search results based on the search, the set of search results being associated with entities of the software application, each of the entities comprising a respective database object containing predefined categories of data, the database comprising at least the database object; determines a priority order of the search results, based on user interaction history with the entities; and presents, via the GUI, the search results according to the priority order.

Methods and apparatus for presenting search results according to a priority order determined by user activity

System, method, and computer product embodiments for proving a graphical user interface (GUI) for a GUI object are described. A computing device provides, within the GUI, a polymorphic lookup interface for retrieving a plurality of entity instances to relate to the GUI object. The computing device provides a plurality of types of entities within the polymorphic lookup interface. A type of entity selected from the plurality of types limits the possible entity instances that may be returned. Through the polymorphic lookup interface, the computing device enables a user to select two or more entity instances to relate to the GUI object. Each of the selected entity instances may be selected from a plurality of possible entity instances that are returned, where each possible entity instance is a same type of entity.

User interface for polymorphic lookup

A method for presenting a graphical user interface (GUI) of an enterprise software application connected to a server, the enterprise software application comprising at least a multi-tenant database, is provided. The method receives, at the server, user input comprising a search; generates, at the server, a set of search results based on the search, the set of search results being associated with entities of the enterprise software application, each of the entities comprising a respective database object containing predefined categories of data, the multi-tenant database comprising at least the database object; determines a priority order of the search results, based on user interaction history with the entities; and presents, via the GUI, the search results according to the priority order.

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San Francisco, CA, United States of America

Glenn Sorrentino