Vui, Inc.

Giuliano Tortoreto

Giuseppe Di Fabbrizio

Evgeny Stepanov

Phil C Frank

Mehool Patel

Giovanni De Toni

A method includes receiving data characterizing a query for information associated with a first item of a plurality of items in an item catalog. The method also includes determining an attribute of the first item. The determining can be performed using a predictive model trained using question-answer pair data associated with a portion of the plurality of items. The portion can include a second item. The method can further include determining an attribute value of the attribute using a mapping of attributes and attribute values associated with the plurality of items in the item catalog. The method can also include providing, as an answer to the query, a characterization of the attribute value. Related systems, methods, apparatus, and computer readable mediums are also described.

Question-answer expansion

A method includes receiving data characterizing an utterance of a query associated with a tenant; providing, to an automated speech recognition engine, the received data and a profile selected from a plurality of profiles based on the tenant, the profile configuring the automated speech recognition engine to process the received data; receiving, from the automated speech recognition engine, a text string characterizing the query; and processing, via an ensemble of natural language agents configured based on the tenant, the text string characterizing the query to determine a textual response to the query, the textual response including at least one word from a first lexicon associated with the tenant. Related systems, methods, apparatus, and computer readable mediums are also described.

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Cavedine, Italy

Giuliano Tortoreto