General Electric Company

Ge Medical Systems Global Technology Company, LLC

George Tzortzos

Ianne Mae Howards Koritzinsky

Hubert Anthony Zettel

Deborah Ann Babula

Scott McOlash

Henry John Hummel, Jr

David Thomas Mehring

George Peter Gesior

Sanjeev Sharma

Kenneth Lawrence Accardi

Duane Allan Delestienne

A system is provided for remotely servicing medical diagnostic systems. The diagnostic systems may include a range of modalities and system types. A remote service facility may be contacted by the diagnostic systems, or may contact the diagnostic systems via a network link. Service requests, messages, protocols, data and log files, and so forth, may be transmitted between the diagnostic systems and the service facility. The service requests are handled by the service facility interactively with the medical diagnostic systems. The diagnostic systems are thereby apprised of the status of service requests, service reports, and so forth. A uniform interface and platform are provided for facilitating interactive communications of service requests and data between the diagnostic systems and the service facility.

Medical diagnostic system service method and apparatus

A field service unit is disclosed for providing interactive field service of medical diagnostic systems. The field service unit includes a service platform installed on a portable system, such as a portable computer. The field service unit is adapted to formulate service requests, transmit and receive service data, and render field service to a variety of medical diagnostic system modalities. The field service unit includes communications modules for linking the field service unit to a remote service facility and to subscribing medical diagnostic systems. Service requests may originate in the field service unit, or in the remote service facility, or in the medical diagnostic system, with the field service unit being informed of the state of service requests via a network link.

Medical diagnostic field service method and apparatus

Growing community of inventors

Brookfield, WI, United States of America

George Tzortzos