Level 3 Communications, LLC

George T Joseph

Gary L Ryczek

Alex J Henes

Brett P Hollman

Jeffrey L Martin

Kaveh Asalian

Christopher M Bonewitz

Geoff R Yaworski

Colin G Train

Richard L Wall

James A Loukatos

Thomas G Hoople

Troy Kau

Paul Farnsworth

Steven M Rdzak

Gregory Arnold

Aspects of the present disclosure disclose systems and methods for providing order entry platform that automatically enables telecommunication service providers to process customer orders for telecommunication products and/or services in near real-time. More particularly, one or more interactive interfaces, dynamically driven by a products catalog, may be generated that enable telecommunication service providers to automatically process orders received from customers for such products.

Systems and methods for strategic customer order capture

A communication line is installed in a network by automating a design phase and a configuration phase for the service and by automating failure recovery in either of the phases. In the design phase, an optimal route for the communication line is found, and the network components are provisioned and assigned. If the assigned network components are not available or can not be validated, the components causing the failure are marked, and the design phase is retried without the marked components. After the design phase, the configuration phase begins. The circuit design is tested against actual network components. If the test is passed, the actual network is configured according to the circuit design and the circuit is activated. If there is a network component failure during the configuration phase, the good route elements in the design are released while the failed network components are marked. The design phase is retried.

Service management system for a telecommunications network

A system for automated installation of a communication line using an optimal route between a source location and a destination location is disclosed. The system includes a routing engine providing an automated design process for rendering the optimal route. The routing engine utilizes a routing algorithm to select the optimal route from a graph of capacity links defining a plurality of possible routes between the source and destination locations. If, at any time during the design process, the optimal route or capacity links defining the optimal route are detected as unavailable for any reason, the routing engine re-initiates the design process and thereafter selects a new optimal route based upon a new capacity graph built without the previously unavailable capacity link. Once designed, the available optimal route is provided to a command and control engine, which, in turn, manages the installation of the communication line using the optimal route. The command and control engine manages the process for assigning the optimal route in the provisioning system.

Routing engine for telecommunications network

A system for automated installation of a communication line using an optimal route between a source location and a destination location is disclosed. The system includes a routing module configured to provide an automated design process for rendering the optimal route. The routing module utilizes a routing algorithm to select the optimal route from a graph of capacity links defining a plurality of possible routes between the source and destination locations. If, at any time during the design process, the optimal route or capacity links defining the optimal route are detected as unavailable for any reason, the routing module re-initiates the design process and thereafter selects a new optimal route based upon a new capacity graph built without the previously unavailable capacity link. A command and control engine manages the process for assigning the optimal route in the provisioning system.

Automated installation of network service in a telecommunications network

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Denver, CO, United States of America

George T Joseph