Evercom Systems, Inc.

George McNitt

Michael Lord

Tom Jurcak

Disclosed are systems and methods which detect unauthorized, impermissible, or otherwise undesired call activity through a silence detection technique employing multiple samples. One embodiment monitors a call in progress to detect an event such as might be indicative of unauthorized call activity. Thereafter, a sampling process may be invoked which analyzes multiple samples of the call to make a determination as to whether or not a particular unauthorized call activity is being attempted. A party to the call may be muted to thereby prevent that party from thwarting the unauthorized call activity determination. Embodiments implement techniques for defeating parties to calls learning the unauthorized call activity detection system in order to avoid detection, such as by implementing a plurality of detection techniques.

System and method for detecting unauthorized call activity

Discloses are systems and methods for detecting undesired call activity. Preferred embodiment systems and methods comprise detecting a call signal level, determining if the call signal level is below a predetermined silence level threshold, and measuring a duration the call signal level remains below the predetermined silence level threshold.

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Keller, TX, United States of America

George McNitt