Goto Group, Inc.

Georg Bannasch

Matthieu Hodgkinson

Florian Heese

A technique for managing real-time communications includes generating, during a communication session between at least a first computing device and a second computing device over a computer network, multiple audio factors of the communication session, each of the audio factors being susceptible to degradation in a way that affects audio quality of the communication session. The technique further includes combining the audio factors to produce an overall measure of audio quality and taking remedial action to improve the overall measure of audio quality by adjusting a setting on the first computing device.

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Dresden, Germany

Georg Bannasch