Dropbox, Inc.

Genevieve Sheehan

Jacob Hurwitz

Huy Nguyen

Alexander Embiricos

Stefano Cayre

Aadil Sarfani

James C Harvey

Viraj Mody

Yuran Lu

Darius Contractor

Nick Rolph

A system and method for increasing user engagement with an online service. The system includes a contextual instruction tool that teaches users about features of the online service. The system provides instruction according to different contexts of a user's interaction on their device. The instructions to the user may be in near-real time to the interaction or sometime after the interaction.

Method and system for an adaptive contextual instruction tool

An example computer implemented method to automatically download and install a second application can include a first application detecting that a condition has occurred. This first application can be preinstalled by the original equipment manufacturer. The first application can then present an interface for signing in to or signing up for a service. The first application can then download and install the second application. This downloading and installation can occur in the background without requiring user interaction. The second application can be a client application for the service and the first application can pass a token with login credentials to the second application. This can allow the second application to be authenticated with the service without requiring a user to reenter the user's credentials.

Automated application installation

Growing community of inventors

San Francisco, CA, United States of America

Genevieve Sheehan