International Business Machines Corporation

Geetika Tandon

Wendi L Nusbickel

Lisa M Bradley

Mario Ernesto De Armas

Fuyi Li

Matthew W Hartley

Valerie Monk Bennett

Joseph I Herman

A computer-implemented method of automatically generating an electronic reminder is provided. The method includes identifying, using term-recognition circuitry, at least one key term within an electronic message received with an electronic communications device. The method further includes generating at least one reminder based upon the at least one key term. One or more reminders are, according to the method, electronically conveyed to a user at a time later than when the message was received.

Method and system for automatically generating reminders in response to detecting key terms within a communication

A machine readable storage can include a set of instructions for load balancing. The storage can include a plug-in receptor of a load balancer. The plug-in receptor can be compliant with a known industry standard and can be is associated with a two or more load balancing algorithms. The load balancer can utilize selected ones of the load balancing algorithms to determine which of two or more voice servers are to handle incoming speech processing requests. Selected ones of the load balancing algorithms can include a speech utilization algorithm. The speech utilization algorithm can calculate a speech utilization score for at least one of the voice servers based upon speech processing specific factors.

Load balancing based upon speech processing specific factors

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Silver Spring, MD, United States of America

Geetika Tandon