International Business Machines Corporation

Geetha Vijayan

Stig Arne Olsson

Stephen S Breese

Paul Fearn

Terrence D Smetanka

David Michael Urgo

Terence Dale Smetanka

A method and system for evaluating performance of software applications. Steps in a first software application within a first web site are mapped to respective similar-function steps in a second software application within a second web site. Measures of performance of: each mapped step in the first software application, the respective similar-function steps in the second software application, and other steps in the second application are determined. A measure of performance of the first software application is determined, based on the measures of performance of each mapped step in the first software application. A measure of performance of the second software application is determined, based on the measures of performance of the respective similar-function steps and the other steps in the second software application. Improved performance is obtained for the and/or first software application by utilizing the measure of performance of the first and/or second software application, respectively.

Evaluation of performance of software applications

A method and system for evaluating performance of software applications of different web sites. Steps in a first software application of a first web site are mapped to respective similar-function steps in a second software application of a second web site. The mapping for each step in the first software application includes associating both each step in the first software application and the respective similar-function step in the second software with a respective task. Measures of performance of each mapped step in the first software application and measures of performance of the respective similar-function steps and of other steps in the second software application are determined and included in a report. A measure of performance of the first software application and a measure of performance of the second software application are included in the report.

An example of a solution provided here comprises providing a generic task list, and applying the generic task list to a first business process and a second business process. Applying the generic task list includes mapping a transaction step in the first business process to a similar transaction step in the second business process. Another example of a solution comprises mapping a transaction step in a first application to a similar transaction step in a second application, a current threshold value, and a supporting application, inputting performance measures for the first and second applications, and outputting a performance comparison report, based on the mapping and the performance measures. The mapping, the inputting, and the outputting may be performed for a plurality of transaction steps in the first application and a plurality of transaction steps in the second application.

E-business competitive measurements

An example of a solution provided here comprises receiving as input at least one event (chosen from an event generated by an application probe, and an event generated by a component probe), and providing graphical output based on the inputs, whereby a user correlates a component problem with a performance problem affecting an application. Methods connected with graphics for end to end component mapping and problem-solving in a network environment, systems for executing such methods, and instructions on a computer-usable medium, for executing such methods, are provided.

Graphics for end to end component mapping and problem-solving in a network environment

An example of a solution provided here comprises: collecting data from a plurality of probes, including at least one local probe and at least one remote probe; and reporting the data. For example, the reporting may comprise: reporting a first subset of the data that originated from a local probe; reporting a second subset of the data that originated from remote probes; and employing a similar reporting format for said first subset and said second subset. Thus comparison of data from a local probe and data from remote probes may be facilitated. Another example comprises: receiving data from at least one probe; comparing said data with at least one threshold value derived from a service level agreement; and outputting in a special mode any measured response time value that is greater than the corresponding threshold value. The following are provided: methods for performance reporting in a network environment, systems for executing such methods, and instructions on a computer-usable medium, for executing such methods.

Performance reporting in a network environment

An example of a solution provided here comprises receiving as input at least one event (chosen from an event generated by an application probe, and an event generated by a component probe), and providing graphical output based on said inputs, whereby a user correlates a component problem with a performance problem affecting an application. Methods connected with graphics for end to end component mapping and problem&#x2014;solving in a network environment, systems for executing such methods, and instructions on a computer-usable medium, for executing such methods, are provided.

An electronic business operations measurement system and method are provided. The system and method provide a measurement process in which a script is provided for execution by a first probe and a second probe in order to measure the performance of an application. The measurements of the first and second probes may then be mapped to threshold values. The first probe may execute the script on a first data processing device on which the application executes. The second probe may execute the script on a second data processing device remotely located from the first data processing device on which the application executes. The measurements of the performance performed by the second probe may be adjusted, through conversion of the measurement data using a conversion algorithm, to represent a type of network connection for communicating with the application that is common to end users of the application.

E-business operations measurements

An example of a solution provided here comprises providing input from probes, with the input including events generated by an application probe, and events generated by a component probe, and correlating the events. Another example of the solutions provided comprises representing components and events with structured identifiers, each having a limited number of parameters. Methods for end to end component mapping and problem-solving in a network environment, systems for executing such methods, and instructions on a computer-usable medium, for executing such methods, are provided.

System for correlating events generated by application and component probes when performance problems are identified

An example of a solution provided here comprises: providing a script; employing a plurality of probes, including at least one local probe and at least one remote probe; and measuring a client-server application's performance, with said probes, according to said script. For example, the following are provided: methods for probing client-server applications in a network environment, systems for executing such methods, and instructions on a computer-usable medium, for executing such methods.

Method and system for probing in a network environment

A method for monitoring faults within a computer network. In a preferred embodiment, an event, a host, and a fault monitoring point triplet are received from a monitored network device. A database of valid fault monitoring points is consulted to determine the validity of the event, host, and fault monitoring point triplet received. Responsive to a determination that the event, host, and fault monitoring point triplet received are valid, the appropriate party to notify and the appropriate message to send are determined. The appropriate party is then sent a message alerting them to the network problem. Different parties may be notified depending on the nature of the event or on the location of the event. Furthermore, a new network device may be added without taking down the fault monitoring system by merely adding to the database of valid fault monitoring points a new fault monitoring point corresponding to the added network device.

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Austin, TX, United States of America

Geetha Vijayan