Microsoft Technology Licensing, LLC

Gautam Pulla

Shawn M Thomas

Yamin Wang

Jeffrey B Kay

Eric Dean Tribble

Sara L Manning

Min Wei

Steve Clagg

Naveen Chand

Sung-Hsun Su

Techniques for reconciliation and remediation of messages sent by a server for storage in an archive are described. Some techniques may comprise receiving a message to be reconciled corresponding to a message sent by a server to be stored in an archive. The received message may be categorized for reconciliation, and a delivery confirmation query may be issued to the archive according to categorization of the message for reconciliation. Based on the response to the delivery confirmation query, it can be determined with certainty whether the message sent to the archive for storage is indeed stored at the archive. Other embodiments are described and claimed.

Reconciliation and remediation with communication archives

Architecture that facilitates cross-boundary message tracking based on a trust relationship in existence between a sender network and a recipient network. A tracking service is deployed in each network as a proxy to obtain message events for each hop that passes the message on to the recipient. Tracking can include a search task and a get task. Messages can be found in reports that match message search criteria. The search task returns an array of search results objects, each object identifying a single tracking report. A selected object is pipelined into the get task to return the detailed tracking report for the selected message.

Message tracking between organizations

A schema for a rule transport engine to be applied to an email having multiple recipients. The schema defines a rule which executes one or more specific actions for a particular recipient or a particular group of recipients receiving a message instance of a bifurcated message when the message meets certain conditions.

Email transport rule per-recipient condition

Policy rules for a particular communication mode are adapted and implemented for other communication modes in a dynamic and/or automated manner. Organization level and/or personal policies for one communication mode are evaluated and modified as necessary for other communication modes, which may be integrated with each other or distinctly managed. Rules may be adapted based on user, groups, or policy types.

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Redmond, WA, United States of America

Gautam Pulla