Jasper Wireless, Inc.

Cisco Technology, Inc.

Jasper Technologies, Inc.

Cisco Systems Inc.

Gautam M Shah

Amit Narayan Gupta

Jahangir Mohammed

Daniel Gerard Collins

Jack McGwire

Scott Barkley

Scott Barkely

Amit Gupta

Jack Mcgwire

A Core Service Platform (CSP) system is integrated with an operator network and IT system to provide services to subscribers and operators. Based on information collected from the operator network and IT system, the CSP system delivers alerts to a subscriber's device and provides offers to resolve the condition causing the alerts. The CSP system provides customized contextual offers to the subscriber's device based on contextual assessments of a subscriber's current context, such as time in contract, loyalty status, data and voice usage, value of customer, time, location and purchase history. The CSP system also provides an operator a suite of tools for the operator to manage its pricing, offers, campaigns and other subscriber-related issues.

Core Services Platform for wireless voice, data and messaging network services

Core services platform for wireless voice, data and messaging network services

A system and method for managing wireless devices in a wireless network that performs operation comprising: receiving a diagnostic request to analyze a problem associated with a wireless device operating in the wireless network; retrieving contextual information associated with the wireless device from a database of the wireless network; determining at least one solution for the problem associated with the wireless device based on the contextual information; transmitting the at least one solution; and receiving a confirmation that the problem has been resolved.

A mobile wireless device which operates in a wireless network is capable of: displaying a request for a user specified subscriber identification code on a GUI, receiving a single entry of the user specified subscriber identification code from the GUI, appending a code specifying a request for a type of activation and a request for data representing customer specific services to the subscriber identification code to form an activation code, transmitting the activation code to a control center wherein the transmission of the activation code results from the single entry of the user specified subscriber identification code into the GUI, receiving data representing customer specific services from the control center in response to the transmission of the activation code, and storing the received data representing the customer specific services in the memory.

System and method for enabling a wireless device with customer-specific services

A system and method for managing wireless devices in a wireless network that performs operations comprising: receiving a request to determine at least one offer related to a quota for a wireless device from a charging gateway of the wireless network during a packet data session established between the wireless device and the wireless network; retrieving contextual information associated with the wireless device from a database of the wireless network; determining a plurality of offers including the at least one offer for the wireless device based on the contextual information; transmitting the plurality of offers to the wireless device; receiving a confirmation that the wireless device has selected the at least one offer from the wireless device; and transmitting the confirmation of the selection of the at least one offer to the charging gateway during the packet data session.

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San Francisco, CA, United States of America

Gautam M Shah