International Business Machines Corporation

Gaurav Nigam

Rohit Pradeep Shetty

Arun Ramakrishnan

Albee Jhoney

Help page techniques including: (i) sending, by a customer computer, heterogeneous software context data to a central registry over a communication network; (ii) receiving, by the customer computer, from a registry server over the communication network, a set of network address information including at least a first network address information for contacting a first provider server relating to the first software product and a second network address information for contacting a second provider server relating to the second software product; and (iii) linking, by the customer computer, the first and second network address information on a single set of help page(s).

Dynamic help pages using linked data

A computer-implemented method, carried out by one or more processors, for managing product configuration files. In an embodiment, the method comprises the steps of receiving, by one or more processors, a document containing one or more annotations, wherein the one or more annotations are associated with one or more files; determining, by one or more processors, an annotation has been selected from the one or more annotations to access a particular file associated with the selected annotation; linking, by one or more processors, a storage location for the particular file associated with the selected annotation to the received document; and displaying, by one or more processors, content of the particular file associated with the selected annotation in the received document.

Managing product configuration

Embodiments of the present invention disclose a method, computer program product, and system for customizing help screens. A computer receives a request for help content. The computer identifies an annotated help file that corresponds to the request for help content. The computer identifies one or more variables in the identified annotated help file. The computer retrieves a value for each of the one or more variables from a software product. The computer replaces each of the one or more variables in the identified annotated help file with the retrieved value to generate customized help content.

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Kanpur, India

Gaurav Nigam