Bank of America Corporation

Gary L Best, Jr

Douglas Scott Wilson

Eric Dryer

Carl Parziale

Jeffrey R Goertz

Jennifer Ann Raley

Michael Matthew Wisser

Edwin Andrew Wegleitner

Colleen Marie Powers

Kerry Michelle Cantley

David Joseph Koval

James Wayland Pierce, Jr

Kristy Lynn Monk

A device configured to send a service request identifier, an automated teller machine (ATM) identifier, and service information to a user device that is associated with a service provider. The device is further configured to receive service equipment information that includes a service equipment identifier for service equipment for servicing the ATM. The device is further configured to receive the service request identifier, a scanned ATM identifier, and a scanned service equipment identifier from the user device. The device is further configured to send an authorization to the service provider to perform a service on the ATM in response to determining that the scanned ATM identifier matches the ATM identifier that is associated with the service request identifier and determining that the scanned service equipment identifier matches the service equipment identifier that is associated with the ATM identifier.

Automated teller machine service tracking

A system for performing secure maintenance on automated machines may include a maintenance management apparatus and an automated machine. The maintenance management apparatus is configured for scheduling the maintenance appointment for the automated machine, in response to scheduling the maintenance appointment and creating and communicating a maintenance security code to the automated machine. The automated machine is configured for receiving a request from a maintenance provider to initiate the maintenance appointment, validating the maintenance provider using the maintenance security code and providing access to a secure item storage unit, determining that the maintenance provider has completed the maintenance appointment, and communicating information associated with the maintenance appointment to the maintenance management apparatus and/or a computing device of the maintenance provider.

Performing secure maintenance processing on an automated machine

Automated machine with self-reconciliation of resources

Tracking and processing of resources associated with an automated machine for reconciliation

Remote maintenance initiation and communication for an automated machine

Embodiments of the present invention provide a system for processing deposits of resources. A managing entity generates containers with respective unique identifier tags and provides the container to a merchant. The merchant places resources in the container and scans the unique identifier tag of the container. The system receives an indication of the scan, and displays a deposit portal comprising merchant input fields. The merchant provides a merchant input into these input fields, and the merchant input is stored in a searchable database. Once the container reaches a processing center, the processing center scans the unique identifier tag, and the managing entity receives an indication that the scan occurred. In response, the managing entity system causes a processing application to display on a computing device of the processing center, the display including processing input fields that are at least partially filled out with the merchant input.

System for processing resource deposits

Growing community of inventors

Acworth, GA, United States of America

Gary L Best, Jr