Carrier Access Corporation

Gary Harold Dunlap

A telecommunications system includes a customer services terminal that is connected intermediate a telephone exchange and a user location that has a plurality of telephone lines. The customer services terminal and/or the telephone lines are tested by providing a web server within the customer services terminal. The web server includes a graphic user interface that enables the selection of self-test to be applied to selected portions of the customer services terminal, and/or enables the selection of loop test to be applied to selected ones of the plurality of telephone lines. Selected self-tests are applied to selected portions of the customer services terminal, and/or selected loop-tests are applied to selected ones of the plurality of telephone lines, as a remainder of the customer services terminal and/or a remainder of the plurality of telephone lines remain operative to supply telecommunications services to the user-location. The graphic user interface includes a visual field for reporting results of the selected self-tests and/or the selected loop tests. The graphic user interface is operable at a computer that is provided at the user location, and/or at a computer that is provided at the telephone exchange.

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Louisville, CO, United States of America

Gary Harold Dunlap