Dell Products Inc.

Dell USA L P

International Business Machines Corporation

Gary Douglas Huber

Clint H O'Connor

Michael Haze

Yuan-Chang Lo

Carlton A Andrews

William Allen Curtis

Todd Erick Swierk

Philip M Seibert

Roy William Stedman

William Sauber

Richard William Schuckle

La Vaughn F Watts, Jr

Thomas Vrhel, Jr

Munif Farhan

David Konetski

Shree A Dandekar

Frank Howard Molsberry

Donald W McCauley

Krishnamurthy Venkatramani

William Dale Todd Nix

James Van Artsdalen

Howard A Shoobe

William Nix

Ganapathi S Lakshminarayanan

Neeraj Srivastava

Nobuyuki Albert Sato

Thomas Pratt

Seungyoon P Song

Douglas Miles Anson

Thomas P Lanzoni

Satya Mylvara

Clifton J Barker

Arturo Martin-de-Nicolas

Manish Bhaskar

James W Clardy

Subramanian Ganesan

Brian J Decker

Kevin A Kettler

Mark K Anderson

Bruce C Bell

Joe Curley

Ronald S Harter

Darrell Milburn Hunt

Buming Bian

Clint H OConnor

James M Totton

A system, method, and computer-readable medium are disclosed for managing the entitlement of digital assets. System identifier data associated with a target system, including its unique system identifier, is received, along with digital assets selection data corresponding to digital assets data to be processed by the target system. The system identifier data is processed with the digital assets selection data to generate digital assets entitlement data. The digital assets data and the digital assets entitlement data is then provided to a personalization agent associated with the target system. In turn, the personalization agent processes the digital assets entitlement data and the digital assets data for installation on the target system, thereby entitling the system to process the installed digital assets data.

System and method for entitling digital assets

In accordance with embodiments of the present disclosure, a method for resolving a uniform resource locator may include receiving, at a router, a uniform resource locator from a client information handling system within a local network of the router. The method may also include processing, by the router, the uniform resource locator to determine if the uniform resource locator includes a local domain name of a local information handling system within the local network. The method may further include resolving, by the router, a unique address associated with the uniform resource locator and the local information handling system responsive to determining that the uniform resource locator includes the local domain name of the local information handling system, wherein such resolving is performed without resort to a domain name service external to the local network.

Systems and methods for resolution of uniform resource locators in a local network

A storage device failure recovery system includes a storage IHS and a user IHS coupled together over a network. The user IHS includes a storage system having a storage device, and a storage repair function that periodically provides a storage device image over the network to the storage IHS using data from the storage device. The storage repair function detects a failure of the storage device and streams an operating system on the user IHS using the storage device image stored on the storage IHS. While streaming the operating system on the user IHS using the storage device image stored on the storage IHS, the storage repair function analyzes the failure of the storage device, determines a storage system failure recovery procedure, and performs the storage system failure recovery procedure to restore the storage system while a user remains productive on the user IHS via the streamed operating system.

Storage device failure recovery system

A system, method, and computer-readable medium are disclosed for separating the purchase of digital assets from their fulfillment and activation. Digital assets purchase information comprising digital assets identifier information and activation key data, and system identifier information comprising system identifier data, is received. The purchase information and the system identifier information are processed to generate digital assets activation request data, which is then processed by the provider of the digital assets to generate digital assets activation data. Associated digital assets data is provided with the digital assets activation data and then processed with the purchase transaction data to generate digital assets entitlement data. A personalization agent associated with a target system automatically downloads the purchased digital assets and associated digital assets entitlement data, which is used to install the digital assets, thereby entitling the system to process the installed digital assets.

System and method for handling software activation in entitlement

A system, method, and computer-readable medium are disclosed for entitling the implementation of a feature associated with a device after it is manufactured. A feature entitlement management system receives a device's unique identifier, which is then processed to determine which features associated with the device are available for implementation. Once determined, the available features are provided to the user of the device, who in turn selects a feature for implementation. A feature entitlement is then generated by performing late binding entitlement operations to associate the selected feature's corresponding entitlement data with the device's unique identifier. The resulting feature entitlement is then is processed to implement the selected feature.

Method and system for late binding of option features associated with a device using at least in part license and unique ID information

Embodiments of methods for asynchronous image repository functionality are presented. In an embodiment, a method includes storing user data in a data storage device that is local to a user interface device, storing a copy of the user data to a storage location that is remote from the user interface device, performing a service for a user of the user interface device using the copy of the user data stored to the storage location, and communicating information associated with the service back to the user interface device. Additionally, the data image may be directly scanned for malicious software. In a further embodiment, the method may include providing a software inventory associated with the user data, such as software, stored in the image.

Asynchronous image repository functionality

Embodiments of systems and methods for managing a multi-mode hybrid storage device are described. In an embodiment, a method includes identifying an operational state of a system having a hybrid data storage device and an interfacing processor configured to interface with the hybrid data storage device. A method may also include interacting with the hybrid data storage device according to one of a plurality of interaction modes in response to the operational state of the system.

Multi-mode hybrid storage drive

Embodiments of systems and methods for systems and methods for maintaining technical support continuity across system restarts and multiple operating systems are described herein. In an embodiment, a method may include receiving a request to initiate a user support session. Additionally, the method may include receiving a unique identifier associated with a device to be contacted during the user support session. The method may also include establishing a user support session in association with the unique identifier. The unique identifier may be a hardware identification tag, a system-specific service tag, or the like.

Maintaining technical support continuity across system restarts and multiple operating systems

The present embodiments describe systems and methods for a dynamically updated user data cache for persistent productivity. In an embodiment, the system includes caching mechanism optimized to support user productivity in the case of a primary storage failure. For example, an embodiment of a method includes establishing a cache for caching user data in a persistent data storage device that is accessible by a first operating system and a second operating system. The method may also include identifying a set of user data to be stored in the cache. Additionally, the method may include storing the set of user data into the cache. The method may also include accessing the set of user data stored in the cache with the second operating system in response to the first operating system being in a degraded condition.

Dynamically updated user data cache for persistent productivity

A simple to customize IT infrastructure architecture. The IT infrastructure architecture includes a general-purpose virtualized architecture platform. The IT infrastructure architecture is well suited for delivering simple pre-packaged software solutions to the small business segment as plug and play type appliances. In certain preferred embodiments, the IT infrastructure architecture includes a virtual appliance memory device such as a virtual appliance universal serial bus (USB) key. The IT infrastructure architecture uses embedded server virtualization technology to host business applications as a virtual appliance.

Modular virtual machine server

Methods and systems for restoring data in a degraded computer system are presented. In an embodiment, a method includes storing user data to a hard disk drive that is local to a user interface device. The method may also include storing a sub-set of the user data to a internal data storage device that is local to the user interface device. Additionally, the method may include copying the sub-set of the user data from the internal data storage device to a remote data storage device in response to a degradation of system performance of the user interface device. In an embodiment, the data may be retrieved from the internal data storage by an external system, even when the user interface device is in a degraded or unresponsive state.

Systems and methods for restoring data in a degraded computer system

A near field communication device, such as an RFID wand, transmits network configuration information to non-volatile memory of a networking device while the networking device is powered down, and even packaged at a retail store. The networking device powers up, reads the network configuration information, and applies the network configuration to automatically interface the networking device with a wireless network.

Secure and rapid networking configuration of information handling systems and peripherals

A personal gaming system includes a home network router and a gaming host operable to request a bandwidth allocation from the home network router, the bandwidth allocation being associated with a multimedia stream between the gaming host and a client system, and provide the multimedia stream to the home network router for routing to the client system, where the multimedia stream is within the bandwidth allocation. The home network router is operable to receive the request for the bandwidth allocation from the gaming host, determine whether an available bandwidth for data traffic between the gaming host and the client system is greater than the bandwidth allocation, and if so to allocate the bandwidth allocation for data traffic between the gaming host and the client system, and provide an indication to the gaming host that the bandwidth allocation is allocated for data traffic between the gaming host and the client system.

System and method for providing performance in a personal gaming cloud

Information handling systems personalized by addition of a physical component, such as lid having an emblem that attaches to a portable information handling system, have software associated with the physical component automatically applied by interacting with an entitlement network location. An identifier associated with the physical component is automatically read by the information handling system and sent to the entitlement network location to retrieve entitlements for the use of software at the information handling system.

Automatic and dynamic information handling system personalization

Growing community of inventors

Austin, TX, United States of America

Gary Douglas Huber