Ncr Corporation

Gardiner Arthur

Nicholas Cooke

Claudio Cifarelli

Massimo Mastropietro

Iain M N Cowan

Callum Ellis Morton

Data is collected for Self-Service Terminals (SSTs) including tallies, events, and outcomes associated with servicing the SSTs. Statistical correlations are derived from the tallies and events with respect to the outcomes. Subsequent collected data is processed with the statistical correlations and a probability for a failure of a component or a part of the component associated with a particular SST is reported for servicing the component or part before the failure.

Self-service terminal (SST) maintenance and support processing

A media cassette loader is described. The media cassette loader comprises a base; a media loading surface inclined at an angle to the base; and an end wall upstanding from a lower end of the media loading surface. The end wall supports media items stacked on the media loading surface. The media loading surface and the end wall are dimensioned to be accommodated within a media cassette body. This allows the media cassette body to be placed over the media loading surface when stacked with media items so that the cassette body surrounds the stacked media items.

Growing community of inventors

Broughty Ferry, United Kingdom

Gardiner Arthur