Wells Fargo Bank, N.a.

Gail Elizabeth Stuart

Rameshchandra Bhaskar Ketharaju

Andrew J Garner, Iv

Daniel S Sumner

Dinakar Channakal Krishnappa

Prasanna Kumar Ammiraju

Dinesh Sangtani

Mohan Gopal Kanala

Dibyendu Chatterjee

Prashanth Kumar Merugu

Kshitindra Kumar Jain

Ravindar Rao Perala

A method may include receiving, from a customer device, contextual location information about a customer and an interaction type, determining a location-based recommendation and an urgency level for the customer using the contextual location information, generating a routing protocol for communication with the customer based on the interaction type and the urgency level, and providing a communication to the customer according to the routing protocol, the communication including the location-based recommendation.

Systems and methods for providing contextual recommendations

Growing community of inventors

Daleville, VA, United States of America

Gail Elizabeth Stuart