International Business Machines Corporation

G Vinay Shashidhar

Smitkumar Narotambhai Marvaniya

Bikram Sengupta

Renuka Sindhgatta

Tejas Indulal Dhamecha

Shazia Afzal

One embodiment provides a method, including: receiving a plurality of transcripts, each transcript corresponding to an interaction between a student and a tutoring agent; identifying conversational patterns within the plurality of transcripts, the identified conversational patterns indicating a level of understanding regarding the interaction between the tutoring agent and the student, wherein the identifying comprises (i) identifying an exchange between the tutoring agent and the student, the exchange comprising a conversational turn by each of the tutoring agent and the student and (ii) classifying each of the conversational turns into a response type; determining, based upon the identified conversational patterns, a possible improvement to the tutoring agent, wherein the possible improvement is determined based upon the classified response types of each of (i) the tutoring agent and (ii) the student; and notifying a developer of the tutoring agent of the identified possible improvement.

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New Delhi, India

G Vinay Shashidhar