Servicenow, Inc.

Frankie Thompson

Martin Wexler

Pierre Francois Rohel

Hari Chetlur

Embodiments are disclosed herein that provide users of a cloud computing system with the ability to determine, display, prioritize, and/or handle error messages, e.g., using a system-wide standardized naming format. In some embodiments, the appropriate system-wide standardized error messages may be determined, even in situations where at least some of the data underlying the error is encrypted and remains unknown to the hosted cloud computing system. The system-wide standardized error messages may include, e.g., an indication of a company's name, an application name, as well as a unique error code. The standardized error message may also include information as to how the error may potentially be remediated. Using these embodiments, users may be able to more quickly understand which errors to address first and what possible solutions may be employed in order to resolve those errors&#x2014;while remaining confident that any encrypted information has remained uncompromised.

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San Diego, CA, United States of America

Frankie Thompson