Wells Fargo Bank, N.a.

Frank Digangi

Dennis Emmanuel Montenegro

Darren M Goetz

Christian Mande

Jonathan Baker

Tom Florian

Stephen Fry

Galen Alexander

Jason Cain

Carrie Anne Hanson

Jonathan Austin Hartsell

Daniel Sanford

Chris Graves

Systems and methods for customer-specific content delivery via an automated teller machine (ATM) may include one or more server(s) which receive, from an ATM, data indicative of a user profile corresponding to a user of the ATM, the user performing a transaction via the ATM; identify a transaction history associated with the user profile; determine, via one or more first machine learning models hosted on the one or more servers, a context corresponding to at least one transaction of the transaction history; generate, via one or more second machine learning models, a content item according to the context determined by the one or more first machine learning models; and transmit the content item for display by the ATM to the user, the ATM displaying the content item for at least a portion of a duration in which the transaction is performed via the ATM.

Systems and methods for customer-specific content delivery via ATM

A system includes a network interface circuit and a processing circuit configured to receive a physical currency transaction request from a first user device, the physical currency transaction request including a currency exchange transaction parameter; match the physical currency transaction request to another physical currency transaction request based at least in part on the currency exchange transaction parameter; provide the physical currency transaction request to a second user device associated with the another physical currency transaction request; geo-fence an area based on at least one of the currency exchange transaction parameters or a current location of the first user device; determine an exchange location based on the geo-fenced area and the matched physical currency transaction request and another physical currency exchange request; and provide instructions to the first user device and the second user device for an exchange based on the determined exchange location.

Real-time currency exchange system

A universal cassette housing for storing banknotes includes a first docking element structured to receive a first universal cassette, a second docking element structured to receive a second universal cassette, a transport apparatus structured to facilitate transferring banknotes between the first universal cassette and the second universal cassette, and a housing computing system comprising a processing circuit including one or more processors and memory, the memory storing instructions that, when executed by the one or more processors, cause the housing computing system to receive information regarding banknotes stored in the first universal cassette, receive information regarding banknotes stored in the second universal cassette, and cause the transport apparatus to initiate a transfer of one or more of the banknotes based on the information regarding the banknotes stored in the first universal cassette and the information regarding the banknotes stored in the second universal cassette.

Universal removeable cassette array with cash rebalancing

A method for completing jammed transactions at a transaction device by a computing system includes receiving partial transaction information related to an interrupted transaction, storing a physical document associated with the interrupted transaction at a receptacle such that the transaction device is operable to receive additional documents, receiving a first data packet associated with the interrupted transaction from a computing device where the first data packet includes image data captured by the computing device, determining additional transaction information based on the first data packet, and executing operations related to the interrupted transaction based on the additional transaction information.

Systems and methods for ATM deposit jammed item imaging and transaction completion

A system includes a housing computing system comprising one or more processors and memory storing instructions that, when executed by the one or more processors, cause the housing computing system to perform operations comprising generating a first storage data packet comprising information about banknotes stored in a first universal cassette docked with a universal cassette housing, generating a second storage data packet comprising information about banknotes stored in a second universal cassette docked with the universal cassette housing, transmitting the first storage data packet and the second storage data packet to a provider computing system, receiving from the provider computing system rebalancing data based on at least one of the first storage data packet or the second storage data packet, and causing a transport apparatus to initiate a transfer based on the rebalancing data to transfer a set of banknotes from the first universal cassette to the second universal cassette.

Universal built-in cassette array with cash rebalancing

A system includes a housing structured to be positioned within a portion of a vault of a transaction device. The housing includes a transfer cassette interface structured to receive a transfer cassette. The transfer cassette is structured to retrievably store banknotes. The housing also includes a vault interface structured to couple to the portion of the vault. The housing also includes a housing transport apparatus structured to facilitate transporting banknotes to and from the transfer cassette via at least one of the transfer cassette interface or the vault interface.

Systems and methods for retrofit housing for transaction devices

A host device comprising an input/output (I/O) port, a first sensor, and a non-transitory computer-readable medium comprising instructions stored thereon that, when executed by one or more processors, cause the one or more processors to determine a cassette is docked with the host device, receive a transaction request requiring a specific denomination for dispensing, cause a picker system of the cassette to retrieve a target bill from a storage position of a bill storage component of the cassette based on the specific denomination for the transaction request and a storage position for a bill matching the specific denomination where the cassette is configured to generate a bill list comprising bill information for each bill of the plurality of bills including a respective denomination and the storage position for each bill, and cause the I/O port to dispense the target bill.

Mixed denomination cash cassette currency counter

A housing that facilitates a service operation for a transaction device includes a transfer cassette interface structured to receive a transfer cassette where the transfer cassette is structured to retrievably store banknotes, a media aperture interface structured to removably couple to a media aperture of the transaction device where the media aperture interface is coupled to a transfer arm structured to facilitate transferring banknotes to and from the media aperture and the media aperture interface, and a housing transport apparatus structured to facilitate transporting banknotes to and from the transfer cassette via at least one of the transfer cassette interface or the media aperture interface.

A system includes a cassette including a bill storage component to retrievably store the plurality of bills, and a picker system to retrieve one or more bills stored in the bill storage component. The system further includes memory and one or more processors communicatively coupled to the cassette, the memory having instructions that, when executed by the one or more processors, cause the one or more processors to generate a bill list comprising bill information for each bill of the plurality of bills stored by the bill storage component where the bill information includes a denomination and a storage position of each of the plurality of bills, receive a transaction request, identify a storage position of a target bill from the bill list for dispensing based on the transaction request and a denomination of the target bill, and cause the picker system to retrieve the target bill for dispensing.

A utility device for receiving and dispensing bills is disclosed. The utility device includes a sensor structured to detect at least one parameter associated with the bills received by the utility device, a cleaning component structured to perform a cleaning operation on one or more of the bills received by the utility device, and memory having instructions stored thereon that, when executed by one or more processors, cause the one or more processors to perform a utility operation comprising receiving data from the sensor regarding the at least one parameter, and selectively causing the cleaning component to perform the cleaning operation on one or more of the bills received by the utility device from a cash-bearing component based on at least the data and a location of the utility device.

No-downtime universal utility cassette for recirculation in multiple systems

A housing facilitates a service operation for a transaction device. The housing is communicatively coupled to a housing control computing system. The housing includes a user interface comprising a first input/output (I/O) device that is communicatively coupled to the housing control computing system. The housing includes a transfer cassette interface structured to receive a transfer cassette that is structured to retrievably store banknotes. The transfer cassette interface is coupled to a sensor structured to detect when the cassette is docked and detect an identification of the cassette. The housing also includes a transaction device interface that is structured to couple to a first cassette port and, responsive to the transfer cassette interface receiving the cassette, operably couple the cassette to a transaction device transport apparatus. The transaction device transport apparatus is structured to facilitate transporting banknotes to and from the cassette and a first storage cassette.

Systems and methods for retrofit housing using an in-safe cassette port

A cassette for receiving and dispensing bills is disclosed. The cassette includes a sensor structured to detect a location of the cassette, and memory having stored thereon instructions that, when executed by one or more processors, cause the one or more processors to transmit the location of the cassette to a remote computing device, determine that the location of the cassette has changed, and generate an indication that the location of the cassette has changed.

Universal cassette for recirculation of bills in multiple systems

A computing system includes at least one processing circuit configured to receive first data from each cassette of a plurality of cassettes, determine, based on the first data, (i) a first location of a first cassette of the plurality of cassettes, (ii) that a fill level of the first cassette does not satisfy a threshold, and (iii) a first denomination of bills contained within the first cassette, identify a second cassette of the plurality of cassettes for replacing the first cassette based on the first location and the first denomination such that the second cassette is configured to receive and dispense bills of a similar denomination to the first cassette, and transmit a notification to a remote computing device, the notification indicating that the fill level of the first cassette does not satisfy the threshold and identifying the second cassette.

A two-way cash recycler system includes a vault having a plurality of media cassettes, an first input/output panel having a first media aperture on a first side, a second input/output panel having a second media aperture on a second side, a transport system disposed between the first side and the second side. The transport system includes a pass-through pathway structured to transport transaction media between the first media aperture and the second media aperture, a concurrent use pathway structured to transport transaction media from at least one of the first media aperture and the second media aperture to the vault, and a dispense pathway structured to transport transaction media from the vault to at least one of the first media aperture and the second media aperture.

Systems and methods for two-way cash recycler

A removable cassette housing for rebalancing bills among storage cassettes is disclosed. The removable cassette housing includes a first docking apparatus and a second docking apparatus structured to receive a first storage cassette and a second storage cassette, respectively, a transport apparatus operatively coupled to the docking apparatuses and a computing system. The transport apparatus is structured to facilitate transferring the bills among the storage cassettes. The computing system is structured to generate a first storage data packet and a second storage data packet associated with the first storage cassette and the second storage cassette, respectively. The computing system is also structured to generate a rebalancing instruction based on at least one of the first storage data packet and the second storage data packet. The cassette housing is structured to cause the transport apparatus to transport bills based on a rebalancing instruction.

Growing community of inventors

San Francisco, CA, United States of America

Frank Digangi