Verizon Services Corporation

Verizon Patent and Licensing Inc.

Francis Wayne Peer

Susan M Middleswarth

Nashwa F Sidhom

Henry L Tam

James C Jones

Krishna Kodakkattil

Shafqat Chowdhury

Jennifer Babu

Adam Barrow

Benyam Chekol

A test application includes instructions for configuring a digital cross connect. A first modem and a second modem are each connected to at least one telecommunications network and a digital cross connect. An integrated telephony call management service (ITCMS) client includes computer-executable instructions stored on a computer-readable medium included in the test computer.

Test automation for an integrated telephony call management service

Methods and apparatus for retrieving software information, e.g., generic information such as version numbers, etc., from network elements in an automated fashion are described. A control server communicates with network elements in an automated manner at scheduled intervals. The control server establishes a communication session with a network element, e.g., a Telnet session, and retrieves software information at the scheduled intervals. The communication session may include logging into the network element, retrieving software generic information, and then logging out. Collected generic information is analyzed to detect changes. E-mail notifications of detected changes is supported. Collected information is maintained in a database which is accessible to authorized individuals via the Internet. Alarms are generated when detected changes result in software combinations known to produce errors. A log of network errors is maintained along with information indicating when software was changed to facilitate detection of the cause of errors.

Methods and apparatus for automated software generic information retrieval

A request is received to establish a requested connection in a digital cross connect between a first port and a second port. It is determined whether each of the first port and the second port are on a list of ports that are available for the connection. A command is issued to the digital cross connect to establish the requested connection.

Automated configuration of a digital cross connect

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Aldie, VA, United States of America

Francis Wayne Peer